Opisense Workspace vs Otter.ai

Opisense Workspace is an AI meeting assistant that joins calls, transcribes them, and creates structured meeting notes. Its bot supports Zoom, Google Meet, Microsoft Teams, and Webex. Users can connect a Google or Outlook calendar for automatic joining or send a meeting link manually. After each call, a note document includes a summary, key decisions, action items, follow-ups, and a searchable transcript; generation may take a few minutes after longer calls. Additional tools include pre-meeting briefs, transcript enhancement, meeting templates, and action-item tracking. Connected CRM setups can push action items to HubSpot. Notes can be shared internally or through view-only links for external guests. Native Android and iOS apps synchronize with the web workspace, while specialist agents, skills management, admin settings, full search, and comment sharing remain web-only. Security controls include TLS in transit, AES-256 at rest, MFA, role permissions, and logged actions. The Free plan is free for one member and 1,500 AI credits monthly; Growth is €59 a month.

Otter.ai transcribes meetings into searchable text and provides summaries and action items. Its meeting bot can capture calls on Zoom, Google Meet and Microsoft Teams; the Mac and Windows desktop apps can record conversations without a bot joining. Other listed features include live transcription, speaker labels, note templates, calendar integrations and a searchable archive. It supports six languages and is available through Android, iOS, macOS, Windows and Chrome apps or extensions. Basic is free forever and includes 300 transcription minutes per user each month, three lifetime imported files per user, and a 30-minute maximum per conversation. Pro Annual costs $8.33/user/month, billed annually; Pro Monthly costs $16.99/user/month. Business Annual costs $19.99/user/month, billed annually, while Business Monthly costs $30/user/month. Business includes a seven-day free trial and allows conversations up to four hours. Otter lists TLS encryption and AES-256 encryption for real-time content. Payment options include credit and debit cards and Apple App Store or Google Play purchases.