Otter.ai
otter.ai
What it is
Otter.ai transcribes meetings into searchable text and provides summaries and action items. Its meeting bot can capture calls on Zoom, Google Meet and Microsoft Teams; the Mac and Windows desktop apps can record conversations without a bot joining. Other listed features include live transcription, speaker labels, note templates, calendar integrations and a searchable archive. It supports six languages and is available through Android, iOS, macOS, Windows and Chrome apps or extensions. Basic is free forever and includes 300 transcription minutes per user each month, three lifetime imported files per user, and a 30-minute maximum per conversation. Pro Annual costs $8.33/user/month, billed annually; Pro Monthly costs $16.99/user/month. Business Annual costs $19.99/user/month, billed annually, while Business Monthly costs $30/user/month. Business includes a seven-day free trial and allows conversations up to four hours. Otter lists TLS encryption and AES-256 encryption for real-time content. Payment options include credit and debit cards and Apple App Store or Google Play purchases.
Spec sheet
- Free plan
- YesRead 20 Sep 2026 · otter.ai
- Paid from
- 8.33Read 20 Sep 2026 · otter.ai
- App integrations
- Integrations include Slack, Zoom, Salesforce, Claude, Google Drive, and many others.Read 27 Sep 2026 · otter.ai
- Calendar integrations
- YesRead 20 Sep 2026 · otter.ai
- Company identity
- The page identifies the company as Otter.ai Inc and shows a 2026 copyright.Read 27 Sep 2026 · otter.ai
- Conversation limits
- Maximum transcription time is 30 minutes on Basic, 90 minutes on Pro, and 4 hours on Business and Enterprise.Read 27 Sep 2026 · otter.ai
- Desktop recording
- The desktop app records conversations directly from Mac or Windows without bots joining calls.Read 27 Sep 2026 · otter.ai
- Free tier duration
- The Basic plan is free forever.Read 27 Sep 2026 · otter.ai
- Free tier limits
- Basic includes 300 monthly transcription minutes and 3 lifetime audio/video imports.Read 27 Sep 2026 · otter.ai
- Meeting capture
- botRead 20 Sep 2026 · otter.ai
- Meeting platforms
- The AI Meeting Agent joins Zoom, Microsoft Teams, and Google Meet.Read 27 Sep 2026 · otter.ai
- Meeting transcription
- Otter transcribes meetings into searchable knowledge and offers live transcription in multiple languages.Read 27 Sep 2026 · otter.ai
- Payment methods
- Otter accepts credit and debit cards plus Apple App Store and Google Play purchases.Read 27 Sep 2026 · otter.ai
- Security certifications
- Enterprise includes enterprise-grade security controls; HIPAA compliance is an add-on.Read 27 Sep 2026 · otter.ai
- Security encryption
- The pricing page lists TLS encryption and AES-256 encryption for real-time content.Read 27 Sep 2026 · otter.ai
- Sharing collaboration
- Users can share through private channels, public links, and a General channel.Read 27 Sep 2026 · otter.ai
- Summaries and action items
- YesRead 20 Sep 2026 · otter.ai
- Support levels
- Support varies by plan from email support and standard support to prioritized support.Read 27 Sep 2026 · otter.ai
- Supported platforms
- Otter provides desktop, iOS, Android, and Chrome apps or extensions.Read 27 Sep 2026 · otter.ai
- Team administration
- Business includes enhanced admin features, activity logs, usage analytics, and three concurrent meetings.Read 27 Sep 2026 · otter.ai
- Transcription
- YesRead 20 Sep 2026 · otter.ai
- Transcription languages
- 6Read 20 Sep 2026 · otter.ai
- Trial offer
- The Business plan includes a 7-day free trial.Read 27 Sep 2026 · otter.ai
Plans and prices
Strong points and limits
Strong points
- Searchable transcripts, summaries and action items.
- Bot captures Zoom, Google Meet and Teams calls.
- Desktop recording does not require a bot.
- Basic is free forever.
- Available across desktop, mobile and Chrome.
Limits
- Basic has a 30-minute conversation limit.
- Basic includes only three lifetime imported files per user.
- Basic includes 300 monthly transcription minutes per user.
- Only six transcription languages are listed.
Who it suits
Otter.ai suits people and teams who want searchable meeting transcripts, summaries and action items. Its bot supports Zoom, Google Meet and Microsoft Teams, while desktop recording is available for Mac and Windows conversations without a bot joining.
Verdict
Otter.ai combines meeting capture with searchable transcripts and supporting notes across several platforms. Compare the Basic limits and billing terms against the amount of transcription you need.
Where Specifiction places it
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- Meeting Analytics#7 of 238.8
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- Audio Transcription Software#13 of 358.8
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- Meeting Transcription Software#13 of 288.8