Oracle CPQ vs ServiceNow CPQ
Oracle CPQ
oracle.com
ServiceNow CPQ
servicenow.comSide by side
| Figure | Oracle CPQ | ServiceNow CPQ |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 9 | 1 |
| Spec score · CPQ Software | 7.8 (#6) | 6.7 (#21) |
| Spec score · Quote Management Software | 7.8 (#9) | 6.7 (#30) |
| Spec score · Configure Price Quote Software | 7.7 (#6) | 6.7 (#18) |
| Spec score · Proposal Software | 8.0 (#46) | 7.0 (#122) |
| Headquarters | Austin, Texas, United States | Santa Clara, California, United States |
| Integrations | Oracle says CPQ connects with Oracle Sales, Salesforce Sales Cloud, Oracle Commerce, Oracle Subscription Management, and more than 20 ERP systems, including SAP and Microsoft. | ServiceNow documentation describes integrations with Salesforce, Shopify and headless storefronts, and visualization tools CDS, kBridge, and Threekit. |
| Intended users | Oracle describes CPQ as suitable for companies of all sizes that sell products and services through direct, indirect, and ecommerce channels. | The product page identifies sales reps, partners, and customers as CPQ users across direct sales and ecommerce channels. |
| Pricing | The product supports multiple price books, promotions, localization, multitier pricing, channel pricing, and discounting. | Built-in logic and AI-powered rules support tiered, volume-based, regional, and contract-specific pricing. |
| Support | Oracle’s price list says Cloud Support is bundled into each CPQ Cloud Service base subscription. | The product page points customers to product documentation, training and certification, the community, partners, and ServiceNow Impact success plans. |
Plans
Oracle CPQ
- Oracle CPQ Cloud ServicePrice not published
- Oracle CPQ Cloud ServicePriced on request
- CPQ Connector Cloud Service for Salesforce$5 a month
- CPQ Connector Cloud Service for Salesforce External User Pack$5 a month
- CPQ Channel User Cloud Service$35 a month
- CPQ Cloud Service$240 a month
- CPQ E-Commerce Interactions Cloud Service$500 a month
- CPQ External API Access Cloud Service$500 a month
- CPQ Shared Test Environment Cloud Service$995 a month
In their own words
Oracle CPQ
Oracle CPQ is a cloud application for configuring products or services and preparing sales quotes. It supports the opportunity-to-quote-to-order process, from product selection and configuration through pricing, quoting, ordering, and approvals. Guided selling combines AI-driven suggestions with step-by-step workflows to help sales teams and customers identify products, bundles, and services. Pricing tools cover multiple price books, promotions, localization, multitier and channel pricing, and discounts. Oracle CPQ can generate proposals, statements of work, data sheets, and contracts, with automated approval and signature routing. Oracle says it connects with Oracle Sales, Salesforce Sales Cloud, Oracle Commerce, Oracle Subscription Management, and more than 20 ERP systems, including SAP and Microsoft. REST and SOAP APIs are available. Oracle’s security guide says CPQ responds only over HTTPS and recommends OAuth tokens for REST API authentication. For Oracle Cloud Infrastructure environments, administrators can request IP-range restrictions through Oracle Support. Cloud Support is included in the base subscription. The product is cloud-based and available on Android, API, iOS, and web. The listed CPQ Cloud Service costs $240 a month, with a 25 hosted named-user minimum and an initial three-year contract term.
ServiceNow CPQ
ServiceNow CPQ has no write-up on Specifiction yet; its figures are above.