Oracle Siebel CRM vs Salesforce Health Cloud
Oracle Siebel CRM
oracle.comSalesforce Health Cloud
salesforce.comSide by side
| Figure | Oracle Siebel CRM | Salesforce Health Cloud |
|---|---|---|
| Price from | $68.75/mo | $350/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 9 |
| Spec score · Healthcare CRM Software | 8.4 (#6) | 8.6 (#4) |
| Company founded | Oracle's LinkedIn company page lists 1977 as its founding year. | Salesforce was incorporated and began operations in San Francisco in 1999. |
| Company headquarters | Oracle's LinkedIn company page lists Austin, Texas as headquarters. | Salesforce lists its headquarters in San Francisco, California. |
| Company legal name | Oracle Corporation is the legal registrant name shown in Oracle's SEC filing. | The company is legally named Salesforce, Inc. |
| Company size | LinkedIn classifies Oracle as having 10,001+ employees. | LinkedIn lists Salesforce as having more than 10,001 employees, while Salesforce’s executive biography states more than 70,000 employees. |
| Integrations | Documented integrations include Oracle Sales, Oracle Marketing, Oracle Service, Oracle Commerce, Oracle Intelligent Advisor, Oracle Analytics, Oracle Autonomous Database and Microsoft Exchange. | Salesforce says Health Cloud integrates with all major EHRs to activate data in real time. |
| Rating on Apple App Store | 5.0 out of 5 from 1 rating | 4.8 out of 5 from 354K ratings |
| Rating on G2 | 3.5 out of 5 from 468 reviews | 4.0 out of 5 from 90 reviews |
| Rating on Gartner Peer Insights | 4.2 out of 5 from 54 ratings | 4.5 out of 5 from 0 reviews |
| Rating on Google Play | No user rating or review count is displayed on the opened listing; the app shows 10K+ downloads. | 3.5 out of 5 from 58.2K reviews |
| Rating on TrustRadius | 8.3 out of 10 from 110 reviews and ratings | 8.3 out of 10 from 13 reviews |
Plans
Oracle Siebel CRM
- Siebel CRM Industry Base Option$400, paid once
- Siebel Mobile$575, paid once
- Siebel CRM Base Software Update License & Support$825 a year
- Siebel CRM Base$3,750, paid once
- Siebel CRMPriced on request
Salesforce Health Cloud
- Health Cloud Enterprise$350 a month
- Health Cloud Sales & Service Core$350 a month
- Health Cloud Sales & Service Advanced$525 a month
- Health Cloud Unlimited$525 a month
- Health Cloud Sales Max$700 a month
- Health Cloud Service Max$700 a month
- Health Cloud Sales & Service Max$725 a month
- Health Cloud Agentforce 1 for Sales$750 a month
- Health Cloud Agentforce 1 for Service$750 a month
In their own words
Oracle Siebel CRM
Oracle Siebel CRM is an enterprise CRM platform offering 21 industry-specific applications across sales, marketing, service, and order management. It can run in a customer data center or in the cloud, including Oracle Cloud Infrastructure. Sales tools cover accounts, opportunities, territories, coaching, forecasting, orders, mobile selling, and partner relationships. Siebel Marketing provides campaign, email, events, resource, web, and loyalty functions for B2B and B2C organizations. Service capabilities include multichannel service, knowledge management, contextual search, field-service dispatch, mobile access, parts logistics, depot repair, invoicing, and analytics. Order Management captures quotes and orders and integrates with back-office ERP applications. Open UI enables responsive browser access; RESTful APIs support automated application migration and deployment pipelines. Siebel also supports Docker containers with Kubernetes and is certified with Oracle Autonomous Database. Plans include Siebel CRM Base at $3,750, paid once per Application User and Base Software Update License & Support at $825 a year per Application User. Most modules require a CRM Base license.
Salesforce Health Cloud
Salesforce Health Cloud brings clinical and nonclinical data together to support care collaboration, personalized care, and automated health operations. It combines clinical records with other patient information to create an actionable view alongside an electronic health record (EHR); Salesforce describes it as a layer for engagement, data aggregation, and collaboration that extends an EHR. Integrated Care Management supports whole-person care with flexible care plans and AI-powered assessment suggestions. Provider workflows cover patient access, referrals, scheduling, outreach, and coordination. Home Health adds automated scheduling, mobile offline assessments, and medication management. Health Cloud supports bidirectional data flow through FHIR APIs and pre-built integrations, and Salesforce says it integrates with all major EHRs to activate data in real time. Salesforce states that Health Cloud is HIPAA compliant and lists standards including HIPAA, HL7 FHIR, HITRUST, FedRAMP, GDPR, and NHS DCB 0129. Salesforce says patient data is not used to train public models and describes guardrails and human-in-the-loop controls for governed AI. Plans start at $350/user/mo, billed annually; a 30-day trial is available.