OrbitOps Pro vs PumpDocket
OrbitOps Pro
orbitopspro.com
PumpDocket
pumpdocket.comSide by side
| Figure | OrbitOps Pro | PumpDocket |
|---|---|---|
| Price from | $149/mo | $99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Septic Service Software | 7.8 (#12) | 8.0 (#9) |
| Integrations | Executive and Premier include an operator-triggered QuickBooks Online monthly summary journal entry integration; OrbitOps Pro says it reads the chart of accounts and writes journal entries only. | The service supports Stripe, QuickBooks, and Twilio integrations, and the pricing page lists Google Calendar sync. |
| Security | The privacy policy states that application access requires authentication, organization data is logically separated and separation is enforced on every request, and sessions use secure HTTP-only cookies. | PumpDocket states that it uses HTTPS/TLS in transit, encryption at rest for sensitive data, role-based access controls, rate limiting, and security monitoring. |
| Support | The pricing page lists [email protected] for questions and plan guidance. | Onboarding help is included with every plan, while Team and Fleet include priority support. |
Plans
In their own words
OrbitOps Pro
OrbitOps Pro is paid field-service software for commercial businesses handling recurring and on-demand work. It runs on Android, iOS, and the web. Every plan schedules recurring visits and builds weekly routes by grouping nearby stops and balancing work across days and technicians. Plans also include per-visit and monthly invoicing, statements, estimates, and Stripe payment links directed to the operator’s own Stripe account; OrbitOps Pro says it adds zero percent to payments. Technician tools provide daily stop lists, checklists, job notes, and visit photos. Approved estimates can become jobs with parts lists. Executive and Premier add estimate photos, written scope, quote copying, inventory, suppliers, purchase orders, QuickBooks Online journal-entry integration, and AI drafts for technician notes and local marketing posts. The listed trade coverage includes pool service, pest control, landscaping, HVAC, marine services, and appointment-based work. Plans start at $149 a month; annual payment gives two months free.
PumpDocket
PumpDocket is dispatch, compliance, and invoicing software for recurring routes that service septic tanks, grease traps, and portable restrooms. It assigns jobs to routes, notifies drivers, and displays job status in real time. Drivers can record gallons, destination, notes, photos, and checklists when closing a job on a phone; job details can queue offline and sync when signal returns. Completed work flows into same-day invoices, with online payments through Stripe. A customer portal supports appointment confirmation, rescheduling, invoice viewing, and payments, while proposals can be signed digitally. For compliance, the software maintains 50-state septage and FOG profiles with cited source trails, trip-ticket support, retention references, and jurisdiction notes. Portable-restroom operators can track unit deployment, servicing, and inventory. It runs on Android, iOS, and the web, and supports Stripe, QuickBooks, and Twilio integrations, with Google Calendar sync listed on the pricing page. Plans are billed monthly: Starter is $99 a month, Team is $230 a month, and Fleet is $454 a month. A 30-day trial is available; there is no free plan.