Orchetta vs UXPressia
Orchetta
orchetta.com
UXPressia
uxpressia.comSide by side
| Figure | Orchetta | UXPressia |
|---|---|---|
| Price from | $45/mo | $36/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Customer Experience Management Software | 7.8 (#12) | 7.7 (#17) |
| Spec score · Customer Journey Mapping Software | 7.8 (#12) | 7.5 (#16) |
| Headquarters | Toronto, Ontario, Canada | Sacramento, California, United States |
| Integrations | The site names Stripe, PostHog, Power BI, Power BI service principal, Jira, and Figma for metric syncs after an admin connects an account. | Business includes integrations with Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, and Azure DevOps; Enterprise adds Qualtrics and other custom integrations. |
| Intended users | The privacy policy describes Orchetta as a tool for people at work and says it is not directed at children. | UXPressia lists CX strategists, CX/UX designers and directors, digital consultants, business analysts, project managers, researchers, and HR professionals among its users. |
Plans
Orchetta
- Starter$45 a month
- Pro$65 a month
- Super$115 a month
- Enterprise add-ons$12,000 a year
In their own words
Orchetta
Orchetta is a web and API product for organizing customer journeys, linking customer evidence to work, and measuring whether that work improves a journey. Journeys are arranged into stages and steps, with work attached to the step it serves. Evidence cards can hold customer quotes and feedback, and teams can define custom objects such as findings or hypotheses. Cycles time-box work; roadmaps put cycles, journeys, and cards on a calendar with real dates. AI agents can run briefs manually or on daily, weekly, or monthly schedules, then stage proposed changes for review. The product includes eight AI skills and can compose written reports or slide decks from workspace content. Named integrations include Stripe, PostHog, Power BI, Power BI service principal, Jira, and Figma. An outside assistant can access the map over MCP with a user-issued, revocable API token. Starter costs $45 a month per editor, and a 7-day trial is available. The privacy policy says workspace databases and uploaded images are stored in AWS Canada Central in Montréal.
UXPressia
UXPressia is a web-based customer experience mapping and management platform for organizing journey maps, personas, service blueprints, and other CX assets. Its tools also cover impact mapping and CX Chunks. Teams can collaborate on journey maps and personas in real time or asynchronously, and templates are available for maps, blueprints, and personas. AI capabilities can generate journey maps and personas, import maps from images, enable chats with personas, and produce workspace insights. Maps and personas can be exported as PNG, PDF, CSV, or PPTX files, depending on plan. Business includes integrations with Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, and Azure DevOps; Enterprise adds Qualtrics and custom integrations. The free plan allows three journey maps, three personas, and three impact maps, with PNG export. Pro costs $36/user/mo and includes unlimited maps, personas, and impact maps, plus PDF and CSV export. UXPressia says it does not use customer data to train AI models, but does not offer dedicated AI instances for individual customers.