Otter.ai vs RecapCRM
Otter.ai
otter.aiRecapCRM
recapcrm.comSide by side
| Figure | Otter.ai | RecapCRM |
|---|---|---|
| Price from | Free | $79/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 8 | 3 |
| Spec score · Meeting Recording Software | 8.7 (#10) | 7.8 (#23) |
| App integrations | Integrations include Slack, Zoom, Salesforce, Claude, Google Drive, and many others. | Available integrations include Zoom, Google Meet, Gmail, Google Calendar, Microsoft Outlook email and calendar, Stripe, CSV import, and a Firm-plan REST API; Calendly, Cal.com, Slack, and Zapier are listed as coming soon. |
| Meeting capture | bot | Its AI assistant can automatically join Zoom and Google Meet calls for real-time transcription with speaker identification. |
Plans
Otter.ai
- BasicFree
- ProPrice not published
- Business$30 a month
- EnterprisePriced on request
- Pro Annual$8.33 a month
- Pro Monthly$16.99 a month
- Business Annual$19.99 a month
- Business Monthly$30 a month
In their own words
Otter.ai
Otter.ai transcribes meetings into searchable text and provides summaries and action items. Its meeting bot can capture calls on Zoom, Google Meet and Microsoft Teams; the Mac and Windows desktop apps can record conversations without a bot joining. Other listed features include live transcription, speaker labels, note templates, calendar integrations and a searchable archive. It supports six languages and is available through Android, iOS, macOS, Windows and Chrome apps or extensions. Basic is free forever and includes 300 transcription minutes per user each month, three lifetime imported files per user, and a 30-minute maximum per conversation. Pro Annual costs $8.33/user/month, billed annually; Pro Monthly costs $16.99/user/month. Business Annual costs $19.99/user/month, billed annually, while Business Monthly costs $30/user/month. Business includes a seven-day free trial and allows conversations up to four hours. Otter lists TLS encryption and AES-256 encryption for real-time content. Payment options include credit and debit cards and Apple App Store or Google Play purchases.