Outfield vs Salesforce CRM Analytics

Outfield is a mobile and web CRM for field and inside teams managing activity, reporting, coaching, and performance. It can operate on its own or alongside Salesforce, HubSpot, Microsoft Dynamics, Zoho, and NetSuite. Field sales tools include account management, GPS activity mapping, prospecting, route optimization, territory management, and deal pipelines. Teams can track goals and performance, run sales competitions, use leaderboards, and recognize achievements. Outfield says its mobile apps support field sales features offline. It advertises integrations with more than 5,000 applications, including QuickBooks, Stripe, Xero, Slack, Twilio, Gmail, Google Calendar, Asana, Salesforce, and Google Sheets. Security controls include configurable user permissions, organization separation, sign-in by email and password, and optional or organization-required multi-factor authentication. The company lists a 30-day trial, but no free plan; pricing is available on request. Custom enterprise plans can include independent databases, white labeling, and add-ons, with onboarding assistance available. Outfield was founded in 2015 and is headquartered in Houston, Texas.

Salesforce CRM Analytics is Salesforce’s native analytics experience, putting AI-powered insights into CRM workflows. Users can ask questions, predict outcomes, receive recommendations, and act through dashboard creation and editing, ready-made dashboards, KPIs, and analytics data models for Salesforce business lines and industry clouds. Data may come from Salesforce or external ERP and transaction systems, data lakes, warehouses, and semistructured device or website data. Documented connectors include Amazon Athena, Google BigQuery, Snowflake, Databricks, Microsoft Azure, SAP HANA Cloud, and Zendesk. Insights can be found, shared, and discussed in Slack with subscriptions and notifications. The cloud service is available on web, API, iOS 16 or later, and Android 5 or later. Salesforce says it inherits Salesforce security, permissions, role hierarchy, and compliance standards and can scale to 10 billion rows. CRM Analytics Growth costs $140 a year, billed USD/User/Month annually; Plus costs $165 a year on the same billing basis.