Tech riderRev. 29 Sept 2026

Salesforce CRM Analytics

Ch 086.9of 32 Augmented Analytics Software

1Runs onAndroid, API, iOS, Web
2Costsfree trial · paid from $11.67/mo
3Natural-language analysisYes
4Automated insightsYes
5AI explanationsYes
6ForecastingYes
7Root-cause analysisYes
8Deployment optionscloud

8 lines stated Written from the maker's own pages: salesforce.com

Visit site Alternatives

Overview

Salesforce CRM Analytics is ranked #8 of 32 in augmented analytics software on Specifiction. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $11.67/mo.

Salesforce CRM Analytics plans and pricing

All plans

CRM Analytics Growth $140/yr USD/User/Month (Billed annually) Sales Analytics and Service Analytics · Analytics Studio · Data Platform salesforce.com · 29 Sept 2026

CRM Analytics Plus $165/yr USD/User/Month (Billed annually) Everything in CRM Analytics Growth · Einstein Discovery salesforce.com · 29 Sept 2026

Compared on augmented analytics software

Free plan: Nosalesforce.com
Paid from: $140/user/mosalesforce.com
Natural-language analysis: Yessalesforce.com
Automated insights: Yessalesforce.com
AI explanations: Yessalesforce.com
Forecasting: Yessalesforce.com
Root-cause analysis: Yessalesforce.com
Deployment options: cloudsalesforce.com

Facts

Purpose: CRM Analytics is Salesforce’s native analytics experience, providing AI-powered insights in the flow of work so users can answer questions, predict outcomes, get recommendations, and act.salesforce.com · 29 Sept 2026
Features: It includes dashboard creation and editing, out-of-the-box dashboards, KPIs, and analytics data models for Salesforce business lines and industry clouds.salesforce.com · 29 Sept 2026
Data sources: CRM Analytics can use Salesforce and external data, including ERP and transaction data, data lakes, warehouses, and semistructured data from devices and websites.salesforce.com · 29 Sept 2026
Connectors: Salesforce documents database connectors for services including Amazon Athena, Google BigQuery, Snowflake, Databricks, Microsoft Azure, SAP HANA Cloud, and Zendesk.help.salesforce.com · 29 Sept 2026
Integrations: Users can find, share, and discuss CRM Analytics insights in Slack, including through subscriptions and notifications.salesforce.com · 29 Sept 2026
Mobile: CRM Analytics is available on iOS devices running iOS 16 or later and Android devices running Android 5 or later.help.salesforce.com · 29 Sept 2026
Security: Salesforce says CRM Analytics inherits Salesforce security, role hierarchy, permissions, and compliance standards.salesforce.com · 29 Sept 2026
Scale: Salesforce says CRM Analytics can scale to 10 billion rows of data.salesforce.com · 29 Sept 2026
Who it is for: Salesforce describes CRM Analytics as suited to teams that need analytics and insights deeply integrated into Salesforce CRM, including sales reps, service agents, and business users.salesforce.com · 29 Sept 2026
Support: The Standard Success Plan, included with all licenses, provides access to knowledge articles, documentation, Trailhead, and the Trailblazer Community.salesforce.com · 29 Sept 2026
Trial: Salesforce offers a free CRM Analytics trial, but the page does not state its duration.salesforce.com · 29 Sept 2026