Packlink PRO vs Sendcloud
Packlink PRO
pro.packlink.comSendcloud
sendcloud.comSide by side
| Figure | Packlink PRO | Sendcloud |
|---|---|---|
| Price from | €25/mo | €280.10/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Multicarrier Parcel Management Solutions Software | 8.7 (#3) | 8.0 (#8) |
| Spec score · Shipping Software | 8.8 (#6) | 8.2 (#11) |
| API | An API key connects a Packlink PRO account with an integrated platform and can be reused for available integrations. | Sendcloud offers an API for custom connections and says users can also manually create shipments or upload orders by CSV. |
| Carriers | The service offers more than 30 carriers, with national and international, express and standard options. | Sendcloud says it connects users to more than 170 international carriers. |
| Headquarters | Madrid, Spain | Eindhoven, Netherlands |
| Integrations | Official integration documentation covers Amazon, BigCommerce, Discogs, eBay, Ecwid, ePages, Etsy, PrestaShop, Shopify, Temu, TikTok, Wix, WiziShop and WooCommerce. | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. |
| Support | The help center says customers can contact support by email for delivery, collection, claim, and invoice issues. | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
In their own words
Packlink PRO
Packlink PRO is a shipping platform for businesses selling physical products, bringing order and shipment work into one website. It imports orders from Amazon, eBay, Etsy, Shopify, WooCommerce, PrestaShop, and other marketplaces or online stores. Users can compare rates, choose among more than 30 national, international, express, and standard carriers, then pay for and print multiple shipments together. A central dashboard tracks shipment status. Integrations with ecommerce and marketplace platforms support shipping automation, while an API key connects an account to an integrated platform and can be reused for available integrations. The Free plan includes one ecommerce or marketplace connection, up to three automation rules, and unlimited monthly shipments. Plus costs €25 a month, billed + IVA, with three connections and up to five automation rules. Premium costs €60 a month, billed + IVA, with unlimited store connections and automation rules, plus a returns portal and picking list. Packlink PRO is headquartered in Madrid, Spain, and email support covers delivery, collection, claim, and invoice issues.
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.