PagerDuty vs Spike.sh
PagerDuty
pagerduty.comSpike.sh
spike.shSide by side
| Figure | PagerDuty | Spike.sh |
|---|---|---|
| Price from | $21/mo | $7/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 9 | 3 |
| Spec score · On-Call Scheduling Software | 9.0 (#2) | 8.2 (#10) |
| Spec score · IT Alerting Software | 8.9 (#3) | 8.1 (#11) |
| Compliance | PagerDuty reports completed SOC 2 Type II examinations and ISO 27001 certification for its services. | Spike's data processing addendum says it is working towards SOC 2 compliance, with current status and reports available on request. |
| Headquarters | San Francisco, California, United States | Pune, Maharashtra, India |
| Integrations | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. | Spike says it connects to 80+ monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams. |
| Security | PagerDuty says it continuously monitors its systems to protect customer data and reports FedRAMP authorization at the Low baseline. | Spike says data is encrypted at rest with AES-256, traffic uses TLS and HSTS, production access is limited, and backups are encrypted. |
| Support | The pricing comparison lists Knowledge Base and Community access across plans, while Standard Email & Chat Support is not included in Free and is included in Professional and higher plans. | Standard includes email support, Business adds live chat, and Enterprise includes a dedicated support channel. |
Plans
PagerDuty
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
- PD Reliability Platform Essential$12,000 a year
- Incident Management ProfessionalPrice not published
- PD Reliability Platform UltimatePriced on request
In their own words
PagerDuty
PagerDuty manages incidents from detection through resolution using automation and real-time collaboration. Its AIOps tools are described as reducing alerts, automating repetitive tasks, and accelerating resolution, while PagerDuty Automation standardizes workflows across people, tools, and systems. Teams can use on-call scheduling, escalation policies, stakeholder updates, ChatOps incident actions, and post-incident reviews. PagerDuty lists more than 750 integrations, with connections through email, API, or MCP; examples include AWS, Slack, Anthropic Claude Connector, Microsoft Teams, Cursor, and Datadog. Its iOS and Android apps support incident response, schedules and overrides, incident context, and automated response tasks, but require a PagerDuty account. The free Incident Management plan covers up to five users, one on-call schedule, and one escalation policy. Paid incident management starts at $21 per user per month with annual billing, and a 14-day trial is listed. PagerDuty says it serves developers, reliability engineers, customer success, security, and C-suite teams. It reports SOC 2 Type II examinations and ISO 27001 certification for its services.
Spike.sh
Spike.sh is an incident-management and alerting service for calling responders when systems fail, then helping teams triage, fix, and close incidents. It groups and de-duplicates alerts, detects duplicate incidents and recoveries, and uses AI to draft titles and suggest severity and priority. On-call schedules and escalation policies route alerts through phone, SMS, Slack, or the mobile app; MCP connections support AI clients and agents. Status pages can use custom domains or private access and include live widgets, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom. Spike says it connects to more than 80 monitoring tools, cloud platforms, and error trackers. Standard costs $7.00 per user per month and includes 100 total phone and SMS alerts, one one-person schedule, one central number, and five incoming calls monthly. Business is $14.00 per user per month with unlimited phone and SMS alerts, multiple teams, unlimited schedules, and unlimited live call routing. Enterprise pricing is by contact. There is no free plan; a 14-day trial is available.