Paligo vs Zoomin
Paligo
paligo.netZoomin
zoominsoftware.comSide by side
| Figure | Paligo | Zoomin |
|---|---|---|
| Price from | $416.67/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 0 |
| Spec score · Knowledge base software | 8.9 (#9) | 7.2 (#126) |
| API | Paligo offers a REST API for connecting external applications and automating tasks. | Zoomin provides a developer API for secure calls to platform functionality and integration with new or existing applications. |
| Audience | Paligo says it serves organizations in software, manufacturing, and regulated industries, including companies managing technical documentation, policies, procedures, and knowledge content. | both |
| Authentication | Multi-factor authentication is available to all users; Enterprise supports centrally enforced MFA and SAML 2.0 single sign-on. | The documentation portal supports Zoomin-managed users, SSO, JWT, and HTTP-header authentication options. |
| Integrations | Official integrations include Zendesk, Freshdesk, GitHub, GitLab, Bitbucket, Azure Repos, Amazon S3, Algolia, Phrase, Slack, Microsoft Teams and many others. | Zoomin describes its integrations as out-of-the-box connections that bring technical content where users are. |
| Support | Business includes standard support; Enterprise includes priority support and guaranteed SLAs, with stated target response times of two hours for urgent and four hours for high-priority issues. | Zoomin’s onboarding documentation says accounts transition from Professional Services to Zoomin Support for ongoing support after post-go-live support ends. |
| What it does | Paligo is a cloud-based component content management system for authoring, managing, translating and publishing technical documentation and knowledge assets. | Zoomin enables organizations to integrate and ground AI on enterprise unstructured data, handling data integration, governance, enrichment, and LLM readiness. |
Plans
Paligo
- Business$15,000 a year
- Nexus Portal$5,000 a year
- Nexus Portal free tierFree
- Nexus Answers$6,000 a year
- Nexus Answers free tierFree
- EnterprisePriced on request
In their own words
Paligo
Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.