PanConnect vs Roompact
PanConnect
housing-insight.co.uk
Roompact
roompact.comSide by side
| Figure | PanConnect | Roompact |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 0 | 1 |
| Spec score · Tenant Portal Software | 7.2 (#17) | 7.5 (#12) |
| Audience | Housing Insight says its software supports housing providers across the UK and is designed for social housing operations. | The company says it serves colleges and universities, including institutions with resident populations from 500 to 15,000 or more students. |
| Founded | 2016 | 2013 |
| Headquarters | Sawston, Cambridge, United Kingdom | Chicago, Illinois |
| Integrations | PanConnect pulls data from key systems and writes information back; it uses system-specific APIs where possible and works with system providers on alternatives when needed. | The software page lists single sign-on integration and automated data feeds, without naming specific integration partners. |
| Product scope | PanConnect is described as a layer that enhances core back-office systems rather than a housing management system. | Roompact says it does not provide housing assignments, student conduct, or housing operations software. |
| Purpose | PanConnect provides digital housing solutions for housing providers to help staff work efficiently and connect with residents. | Roompact is software designed by and for residence life professionals to support residence life and education after residents move into the halls. |
| Support | Housing Insight says it provides customer support and describes its support as part of its customer offering. | Roompact says it provides on-campus training, consultations, and support without additional fees. |
Plans
In their own words
PanConnect
PanConnect is a digital housing solution from Housing Insight for housing providers, with Android, iOS and web access. Its app and portal give residents a direct communication channel and a central place for information and services, including raising repairs and making payments. Arrears Manager helps staff analyse and prioritise rents and arrears, including sub-accounts and former tenant accounts. Payment patterns and resident income information can be used to arrange payment plans. Case Manager provides staff with a real-time priority list, related data and documents, digital forms and housing workflows with mandatory fields. Staff can continue case work offline; updates reach the back-office system when connectivity returns. Performance dashboards draw on multiple back-office systems, and customers can shape reports around their requirements. PanConnect reads from key systems and writes information back, using system-specific APIs where possible and working with system providers on alternatives when needed. It is an added layer for core back-office systems, not a housing management system. Native apps can be branded with a housing association's logo and colour palette. Pricing is available on request.