Pendo Analytics vs UserInsight
Pendo Analytics
pendo.ioUserInsight
userinsight.aiSide by side
| Figure | Pendo Analytics | UserInsight |
|---|---|---|
| Price from | Free | $239/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Customer Analytics Software | 8.4 (#9) | 7.0 (#24) |
| Integrations | Pendo lists 51 integrations, including Salesforce, Segment, Slack, Snowflake, Tableau, Jira, Zendesk, HubSpot, Marketo and Webhooks. | The features page names Amplitude, Mixpanel, PostHog, Zendesk, Intercom, Help Scout, Typeform, Delighted, and G2 as examples of source tools or feeds it can unify. |
| Support | Pendo describes onboarding, training, education, customer success, and technical guidance as part of its services and support offering. | Scale includes priority support, while Enterprise includes a dedicated customer success manager. |
Plans
Pendo Analytics
- FreeFree
- NovusFree
- BasePriced on request
- CorePriced on request
- UltimatePriced on request
UserInsight
- Starter$239 a month
- Growth$719 a month
- Scale$1,799 a month
- Enterprise$2,998 a month
In their own words
Pendo Analytics
Pendo Analytics has no write-up on Specifiction yet; its figures are above.
UserInsight
UserInsight has no write-up on Specifiction yet; its figures are above.