Pergamon vs Scribe
Pergamon
pergamon-labs.com
Scribe
scribe.comSide by side
| Figure | Pergamon | Scribe |
|---|---|---|
| Price from | $49/mo | $17/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| API | Yes | Yes |
| Plans published | 11 | 4 |
| Spec score · AI Documentation Generators | 8.7 (#10) | 8.8 (#6) |
| API availability | API integration is listed as an Enterprise capability, but the public help center does not present an API reference or SDK catalogue. | The enterprise search API is available to Enterprise Grid and Global customers and searches organization documents. |
| Headquarters | Hong Kong | San Francisco, California, United States |
| Integrations | The product lists TMS and ERP/PIM integrations, with API, SSO and custom integrations advertised for enterprise customers. | Listed integrations include ChatGPT, Claude, Cursor, Confluence, SharePoint, Teams, Slack, Salesforce Knowledge, Zendesk, HubSpot, Notion, ClickUp, WordPress, Airtable, Miro and Docebo. |
| Licence | The terms grant a revocable, non-exclusive, non-transferable subscription licence and prohibit source-code access, modification and reverse engineering. | Scribe's terms state that the company owns its software and site content; no open-source licence is offered for the product. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 4.8 out of 5 from 41 reviews |
| Rating on G2 | 0.0 out of 5 from 0 reviews. | 4.8 out of 5 from 973 reviews |
| What it does | Pergamon is a cloud product-manual authoring platform that maps regulations to products, drafts structured manuals, translates them and exports production files. | Scribe automatically captures workflows and turns them into editable step-by-step guides with screenshots. |
Plans
Pergamon
- Creator Flex$49 a month
- Creator Pro$299 a month
- Team Flex$499 a month
- Team Pro$799 a month
- CLE Light$999 a year
- CLE Light add-on$999 a year
- CLE Medium$1,999 a year
- CLE Medium add-on$1,999 a year
- CLE Heavy$2,999 a year
- CLE Heavy add-on$2,999 a year
Scribe
- BasicFree
- Pro Team$17 a month
- Pro Personal$35 a month
- EnterprisePriced on request
In their own words
Pergamon
Pergamon generates regulation-based product manuals, labels, and related documentation from product specifications and reference materials. Its AI authoring agent accepts specifications, documents, videos, audio, and images to produce structured manual content, while more than 200 pre-built product blueprints offer structured starting points. Neural machine translation supports 30+ languages and is described as keeping terminology and regulatory structure consistent. Manuals can be exported as PDF, InDesign, HTML, or XML, with formats depending on plan. An optional AI Product Support Agent lets consumers and support teams scan a product and ask questions by voice or text, with answers drawn from its manual. Pergamon offers TMS and ERP/PIM integrations on Enterprise plans, plus API and bespoke integrations for Enterprise clients. It is hosted and runs on Linux, macOS, web, and Windows. Pricing starts at $49/mo; there is a 7-day trial and no free plan. The trial allows one manual with limited, watermarked exports containing partial pages. Pergamon says its data is hosted on AWS servers within the EU and encrypted at rest and in transit. It lists GDPR and ISO 27001 on all plans, while noting brands retain final responsibility for documentation compliance.
Scribe
Scribe captures workflows and turns them into step-by-step guides and process documentation. Its Chrome and Edge extensions capture website processes, while the desktop app works with desktop applications and multiple monitors. Mobile and tablet users can upload images or screenshots. Guides can be edited with AI-generated titles and descriptions, company branding, GIFs, formatted text, tips, alerts, and screenshot edits. Screenshot redaction can be automatic, manual, or enforced by an administrator. Teams can share guides by email, add them to help centers, or embed them in knowledge bases; reporting includes views, completions, viewer activity, and feedback. Featured integrations include Confluence, SharePoint, Microsoft Teams, Slack, Salesforce Knowledge, Zendesk, and HubSpot. Scribe says workflow context can be provided to AI tools through MCP or API. Its core guide creation does not use AI, though supporting AI features use third-party services; Enterprise customers can opt out of AI features. Security controls include SSO, role-based access, custom permissions, audit logs, and IP whitelisting. Basic is free. Paid plans start at $13/user/mo billed annually; Pro plans have seat minimums, while Enterprise pricing is custom.