PetDesk Direct Booking vs SchedulingHero
PetDesk Direct Booking
petdesk.comSchedulingHero
thevethero.comSide by side
| Figure | PetDesk Direct Booking | SchedulingHero |
|---|---|---|
| Price from | — | $449/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Veterinary Appointment Scheduling Software | 7.8 (#26) | 8.6 (#11) |
| Booking controls | The booking system offers over 200 customizations, including rules for service types, provider preferences, and availability windows. | Clinics can choose which appointment types clients may book through the website or client app. |
| Booking rules | Practices can customize service types, provider preferences, availability windows, and other booking rules, with keyword screening to flag urgent visits. | Clinics can select which appointment types clients may book online from the clinic website or client app. |
| Founded | 2013 | LinkedIn and a Softchoice case study state that Vet Hero was founded in 2018. |
| Purpose | PetDesk Direct Booking lets pet parents book appointments 24/7 from a veterinary practice’s website or the PetDesk app. | SchedulingHero lets veterinary practices offer clients online appointment booking 24/7. |
| Support | PetDesk lists email support Monday through Friday from 8 a.m. to 8 p.m. ET, and phone and chat support Monday through Friday from 9 a.m. to 6 p.m. ET. | Support requests may be submitted by phone, client portal or email, with an intended first response within one business day. |
Plans
In their own words
PetDesk Direct Booking
PetDesk Direct Booking has no write-up on Specifiction yet; its figures are above.
SchedulingHero
SchedulingHero has no write-up on Specifiction yet; its figures are above.