PettyLogs vs RepairShopr
PettyLogs
pettylogs.comRepairShopr
repairshopr.comSide by side
| Figure | PettyLogs | RepairShopr |
|---|---|---|
| Price from | €2.99/mo | $5/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 8 | 6 |
| Spec score · Computer Repair Shop Software | 8.5 (#1) | 7.7 (#2) |
| Spec score · Appliance Repair Software | 8.6 (#4) | 8.0 (#18) |
| Customer portal | My Purchases gives customers a free account to view linked receipts, sales, repair jobs and payment history. | Customers can check repair status, view invoice history, approve or decline estimates, and download invoice and ticket PDFs through a web portal. |
| Product | PettyLogs connects customers, appointments, jobs, parts, payments and receipts with device history and a digital cash book. | RepairShopr is an all-in-one system for repair shops that combines tickets, CRM, invoices, and marketing. |
| Repair workflow | Repair jobs can be tracked from intake through completion with charges, status, labour and parts. | The ticketing tools organize jobs by status, problem type, customer, assigned technician, and due date. |
| Support | PettyLogs publishes [email protected] as its support contact. | The homepage says support is included, and the contact page lists [email protected] and a phone number. |
Plans
PettyLogs
- Digital Cash BookFree
- Digital Cash BookFree
- Local cash points add-on€2.99 a month
- Users add-on€3.99 a month
- Branches add-on€7.99 a month
- Reporting€14.99 a month
- Cash Sales€19.99 a month
- Repairs€24.99 a month
RepairShopr
- Starter Annual$59.99 a year
- Starter$69.99 a month
- Repair Shop Annual$129.99 a year
- Big Chain Annual$139.99 a year
- Repair Shop$139.99 a month
- Big Chain$149.99 a month
In their own words
PettyLogs
PettyLogs brings customer records, appointments, jobs, parts, payments, receipts, device history and cash bookkeeping together for repair and service businesses. Its Digital Cash Book logs daily transactions and receipts, tracks opening balances, income, expenses, bank deposits and transfers, and shows a live balance for each cash point. The free plan includes one branch and one local cash point. Paid modules add reporting, cash sales and repair workflows; Cash Sales requires Reporting, and Repairs requires Cash Sales, so enabling Repairs also enables both other modules. Repairs covers jobs, parts-to-order and warranty tracking. AI can suggest identifiers from device labels or VIN plates, which users must check before saving. Customers can use a free My Purchases account to view linked receipts, cash sales and repair jobs. Reporting exports a cash-book CSV formatted for Xero, though PettyLogs says it does not replace accounting software. PettyLogs runs on the web and is aimed at phone, electronics and appliance repair businesses, auto workshops and other service businesses.
RepairShopr
RepairShopr is a cloud system for repair shops and other service businesses, combining ticketing, customer management, invoicing, and marketing. Its tickets can be organized by status, problem type, customer, assigned technician, and due date. A customer web portal lets people check repair status, review invoice history, accept or decline estimates, and download invoice and ticket PDFs.
Inventory tools track stock, purchase orders, warranties, and reorder reminders, while the point of sale is linked to inventory. Marketr supports scheduled follow-ups, including 14-day and 90-day follow-ups, as well as custom campaigns. Listed integrations include QuickBooks, Xero, Zapier, Google Calendar, Slack, Stripe, PayPal, and RepairTech; the maker also says integrations can be customized through its API. The paid service has no free plan and offers a 14-day trial. Starter Annual is $59.99 a year and includes 75 tickets and invoices per month, one location, and one user account.