RepairShopr
repairshopr.com
What it is
RepairShopr is a cloud system for repair shops and other service businesses, combining ticketing, customer management, invoicing, and marketing. Its tickets can be organized by status, problem type, customer, assigned technician, and due date. A customer web portal lets people check repair status, review invoice history, accept or decline estimates, and download invoice and ticket PDFs.
Inventory tools track stock, purchase orders, warranties, and reorder reminders, while the point of sale is linked to inventory. Marketr supports scheduled follow-ups, including 14-day and 90-day follow-ups, as well as custom campaigns. Listed integrations include QuickBooks, Xero, Zapier, Google Calendar, Slack, Stripe, PayPal, and RepairTech; the maker also says integrations can be customized through its API. The paid service has no free plan and offers a 14-day trial. Starter Annual is $59.99 a year and includes 75 tickets and invoices per month, one location, and one user account.
Spec sheet
- Product
- RepairShopr is an all-in-one system for repair shops that combines tickets, CRM, invoices, and marketing.Read 2 Oct 2026 · repairshopr.com
- API
- The maker says customers can customize integrations using its API.Read 2 Oct 2026 · repairshopr.com
- Integrations
- Listed integrations include QuickBooks, Xero, Zapier, Google Calendar, Slack, Stripe, PayPal, and RepairTech.Read 2 Oct 2026 · repairshopr.com
- Security
- The maker says the application is hosted on Heroku and protected by firewalls, with data replicated across database servers in two geographic locations and backed up nightly to Amazon S3.Read 2 Oct 2026 · repairshopr.com
- Support
- The homepage says support is included, and the contact page lists [email protected] and a phone number.Read 2 Oct 2026 · repairshopr.com
- Headquarters
- Tampa, Florida, United StatesRead 28 Sep 2026 · repairshopr.com
- Backups and exports
- The maker says users can export account data to CSV at any time and can automate exports; its security page also describes database backup options.Read 2 Oct 2026 · repairshopr.com
- Customer portal
- Customers can check repair status, view invoice history, approve or decline estimates, and download invoice and ticket PDFs through a web portal.Read 2 Oct 2026 · repairshopr.com
- Intended customers
- The maker describes the product as geared toward service businesses and lists computer and cell phone repair shops, MSPs and IT consultants, franchises, and other repair businesses.Read 2 Oct 2026 · repairshopr.com
- Inventory and POS
- The product tracks stock, purchase orders, warranties, and reorder reminders, and its point of sale is linked to inventory.Read 2 Oct 2026 · repairshopr.com
- Marketing
- Marketr supports automated follow-ups, including 14-day and 90-day follow-ups, and custom campaigns.Read 2 Oct 2026 · repairshopr.com
- Plan limits
- The pricing page says Starter includes 75 tickets and invoices per month; SMS amounts vary by plan, and snail mail is U.S.-only, costs extra, and requires separately purchased stamp credits.Read 2 Oct 2026 · repairshopr.com
- Repair workflow
- The ticketing tools organize jobs by status, problem type, customer, assigned technician, and due date.Read 2 Oct 2026 · repairshopr.com
- Two-factor authentication
- The App Center lists a Two-Factor Auth integration that can add two-factor authentication to an account or require it for the team.Read 2 Oct 2026 · repairshopr.com
Plans and prices
Starter Annual $59.99 a year Annual (Buy & Save) 75 Tickets & Invoices / Month · One Location · 1 User Account Read 2 Oct 2026 · repairshopr.com
Starter $69.99 a month Monthly 75 Tickets & Invoices / Month · One Location · 1 User Account Read 2 Oct 2026 · repairshopr.com
Repair Shop Annual $129.99 a year Annual (Buy & Save) Unlimited Tickets & Invoices / Month · One Location · 10 User Account Read 2 Oct 2026 · repairshopr.com
Big Chain Annual $139.99 a year Annual (Buy & Save) Unlimited Tickets & Invoices / Month · 2+ Locations · 10 User Account Read 2 Oct 2026 · repairshopr.com
Repair Shop $139.99 a month Monthly Unlimited Tickets & Invoices / Month · One Location · 10 User Account Read 2 Oct 2026 · repairshopr.com
Big Chain $149.99 a month Monthly Unlimited Tickets & Invoices / Month · 2+ Locations · 10 User Account Read 2 Oct 2026 · repairshopr.com
Strong points and limits
Strong points
- Tickets can be organized by status, technician, and due date.
- Customers can approve or decline estimates through the web portal.
- Point of sale is linked to inventory.
- Marketr supports automated and custom campaigns.
- Account data can be exported to CSV.
Limits
- There is no free plan.
- Starter Annual includes 75 tickets and invoices per month.
- Snail mail is U.S.-only and costs extra.
- Stamp credits must be purchased separately.
Who it suits
RepairShopr is aimed at repair businesses and service firms, including computer and cell phone repair shops, MSPs, IT consultants, and franchises. Its customer portal and inventory-linked point of sale may suit teams managing repair jobs, stock, and customer billing in one system.
Verdict
RepairShopr brings repair tickets, customer billing, inventory, and marketing together in a cloud system. Check the ticket and invoice limits, locations, and user accounts for each plan; the listed Starter Annual plan includes 75 tickets and invoices monthly.
Where Specifiction places it
- Computer Repair Shop Software#2 of 137.7
- Garage Management software#7 of 228.0
- Repair Shop Software#9 of 237.9
- Managed Service Provider Software#15 of 297.7
- Appliance Repair Software#18 of 318.0