PHA-Web vs RealPage OneSite

PHA-Web is a web-based system for public housing authorities to manage tenant, property, financial, and administrative work. Its applicant portal lets people submit applications, check their place on a waiting list, make updates, contact case workers, and exchange documents securely. Tenants can review balances, pay online, complete recertifications, sign documents, submit work orders, and update contact or bank information. Landlords can review payment history, unit and inspection details, exchange documents, reprint 1099s, and update their details. The 50058 Certification Manager handles HUD 50058 actions, calculates tenant rent and HAP payments, and supports PIC file submission and management. Other components include mobile inspections, optional work orders and signature collection, configurable document imaging, and an executive dashboard with 14 metrics and drill-downs. PHA-Web runs on Android, iOS, and the web. Pricing is available on request; optional components may require a separate subscription.

RealPage OneSite is a multifamily property-management system that centralizes leasing, maintenance, accounting, and operations. It supports conventional, student, affordable, tax-credit, military, and senior-living properties. Workflows include applications, screening, waitlists, appointments, move-ins and move-outs, transfers, final account statements, and evictions. Role-based dashboards, portfolio views, recommendations, and automated workflows help teams coordinate operations. Maintenance tools include work orders, recurring maintenance, inspections, vendor management, asset history, and inventory insights. Accounting features include owner statements, bank reconciliation, tenant charges, and portfolio reporting.

OneSite is available on web, iOS, and Android. RealPage Payments supports resident payment options, and the LOFT Resident Portal is described as an open resident hub. The Lumina AI Suite includes leasing support through chat, voice, text, and email, and resident support for questions, service requests, amenity bookings, and rent reminders. RealPage describes encryption, multi-factor authentication, role-based access controls, and continuous monitoring. Pricing is on request; no amount or billing term is stated.