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SPECIFICTION
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PhoneIQ vs Tenfold

PhoneIQ

phoneiq.co

Tenfold

tenfold.com

Side by side

FigurePhoneIQTenfold
Price from$11/mo—
Free plan——
Free trialYes—
Open source——
WebYesYes
WindowsYesYes
macOSYesYes
iOSYes—
AndroidYes—
Self-hosted—Yes
Plans published70
Spec score · Computer Telephony Integration Software8.1 (#7)7.1 (#18)
IntegrationsThe site lists OpenTable, Calendly, Vagaro, Mindbody, Acuity Scheduling, Google Calendar, Microsoft Outlook, Clover, Square, Toast, Housecall Pro, ServiceTitan, Salesforce, and HubSpot as connected tools.The integrations page lists Salesforce, Microsoft Dynamics 365, ServiceNow, Avaya, Cisco, and Genesys among its requested integrations.
SupportCTI plans list Help Center access, email support, phone support, and one-to-one onboarding and implementation.The FAQ says Tenfold offers 24/7 support for domestic and international clients and provides a support line at 1-512-770-9100.

Plans

PhoneIQ

  • PhoneIQ Office Standard$11 a month
  • PhoneIQ Office Premium$17 a month
  • PhoneIQ Office Enterprise$26 a month
  • PhoneIQ Agent Standard$33 a month
  • PhoneIQ Agent Premium$66 a month
  • PhoneIQ Agent Enterprise$99 a month
  • Custom AI voice agentsPriced on request

PhoneIQ pricing →

Tenfold

No plans published.

Tenfold pricing →

In their own words

PhoneIQ

PhoneIQ provides cloud business calling across Android, iOS, macOS, web, and Windows. Phone features include IVR, business hours, ring groups, on-demand call recording, extension dialing, and local and toll-free numbers, with international numbers in 50+ countries. A browser-based Admin Portal manages users, devices, and numbers; Analytics provides KPI dashboards filterable by date, department, queue, or user. PhoneIQ CTI embeds calling in Salesforce with routing, recording, coaching, analytics, click-to-dial, and activity capture. Desktop and mobile apps support business calls and Salesforce activity syncing. Its AI voice agents can answer calls on a business number and be configured around services, policies, tone, call flows, systems, and handoff rules. English and Spanish can have separate routing and handoff rules; the same assistant can answer WhatsApp messages on the business’s number. Office Standard costs $11 a month when billed annually. Office Premium costs $17 a month when billed annually, and Office Enterprise costs $26 a month when billed annually. The CTI free trial lasts 7 days and includes calling and one local number.

Visit phoneiq.co

Tenfold

Tenfold has no write-up on Specifiction yet; its figures are above.

Visit tenfold.com