Pipedrive vs Vtiger CRM
Pipedrive
pipedrive.comVtiger CRM
vtiger.comSide by side
| Figure | Pipedrive | Vtiger CRM |
|---|---|---|
| Price from | $14/mo | $12/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 5 |
| Spec score · CRM Software | 9.3 (#9) | 9.1 (#18) |
| Spec score · CRM for small business | 9.3 (#5) | 9.0 (#11) |
| Spec score · Manufacturing CRM Software | 8.8 (#9) | 8.4 (#18) |
| Spec score · Sales Automation | 8.8 (#12) | 8.3 (#18) |
| Spec score · Sales Force Automation Software | 8.7 (#16) | 8.3 (#23) |
| Spec score · Customer Relationship Management - Small Business Software | 8.7 (#13) | 8.3 (#22) |
| Spec score · Customer Relationship Management - Midmarket Software | 8.7 (#11) | 8.3 (#19) |
| Spec score · Mac CRM | 8.7 (#14) | 8.3 (#22) |
| Spec score · Sales CRM Software | 8.8 (#12) | 8.3 (#19) |
| Spec score · Small Business CRM | 8.6 (#15) | 8.3 (#21) |
| AI features | Yes | Yes |
| Company history | Pipedrive says its founders began building the CRM in an Estonian garage in 2010. | Vtiger reports more than 20 years of CRM innovation. |
| Email sync | Yes | Yes |
| Founded | 2010 | 2004 |
| Free plan | No | Yes |
| Free trial | Yes | Vtiger offers a 15-day free trial without requiring a credit card. |
| Marketing automation | Yes | Yes |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Security compliance | The Trust Center lists GDPR, EU-US and UK data-protection frameworks, ISO 27001, ISO 27701, SOC 2 Type 2, SOC 3, DORA and the EU Data Act. | Vtiger states that it complies with GDPR, ISO, and other standards. |
Plans
Vtiger CRM
- One PilotFree
- One Growth$12 a month
- One Professional$30 a month
- One Enterprise$42 a month
- One AI$50 a month
In their own words
Pipedrive
Pipedrive is paid sales software centered on a visual pipeline for managing leads and sales activity. It runs on the web and has iOS and Android apps, with email sync, marketing automation, AI features and a mobile app listed. Lite combines lead, calendar and pipeline management with AI-powered report creation, meeting intelligence and more than 500 integrations. Growth adds full email sync with tracking, automations and nurturing sequences, subscription and forecast reports, a meeting scheduler and a contacts timeline. Premium adds lead generation and routing, custom scoring, company data enrichment, AI-powered multi-email tools, contracts and e-signatures. Ultimate includes account security rules and alerts, phone and email data enrichment, a sandbox testing account and extended phone support. Pipedrive has no free plan but offers a 14-day trial. The maker was founded in 2010 and is headquartered in New York, United States.
Vtiger CRM
Vtiger CRM brings marketing, sales, and support teams together around shared customer data and interactions. It includes a visual sales pipeline, email sync, marketing automation, workflow automation, lead scoring, sales forecasting, and AI features. The platform is built around an open-source core and connects with more than 500 apps, including Mailchimp, Microsoft Outlook, Google, QuickBooks, Xero, and Zapier. Mobile apps are available for Android and iOS. The free plan supports up to 10 users and 3,000 records, with 1,000 emails per month and 3 GB of storage. Paid plans start at $12/user/mo (annual); local taxes are additional. A trial provides access to core features without requiring a credit card. Standard and Single App licenses are offered, and yearly billing can save up to 34%. Plans can be upgraded or downgraded at any point, while Booster Packs can increase feature limits without a plan change. Live chat is available 24x7.