| Price from | $0.01/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Experience Management Software | 8.5 (#2) | 7.7 (#12) |
| API | Pisano publishes API documentation at api.pisano.co and provides link-sharing endpoints for generating personalized feedback links. | The EFS Service Layer API lets external applications access EFS functionality and supports SOAP, REST, PHP-serialized, and JSON formats. |
| Security | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. | EFS enforces HTTPS with TLS/SSL for its admin areas, surveys, portals, and panel websites. |
| Support | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. | Tivian directs support inquiries to its support portal for submitting a request. |