| Price from | $200/mo | $249/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 5 |
| Spec score · Automotive Software | 7.7 (#10) | 7.5 (#13) |
| Spec score · Automotive Repair Software | 7.7 (#23) | 7.5 (#26) |
| Headquarters | Ohio, United States | San Francisco, California, United States |
| Integrations | The site lists Stripe, per-shop SMS, Google reviews, Resend transactional email, and CSV migration from systems including Mitchell 1, Tekmetric, Shopware, and Shopmonkey. | Shop-Ware says it integrates with parts providers including PartsTech, WORLDPAC, RepairLink, Nexpart, and MyPlaceforParts, and supports QuickBooks Online syncing. |
| Product | Pitlane is a customer-facing CRM and shop workflow system for independent auto repair shops. | Shop-Ware is cloud-based automotive repair shop management software designed for the automotive aftermarket. |
| Security | Pitlane describes row-level shop data isolation, encryption at rest and in transit, HTTPS with TLS 1.2+, and two-factor sign-in; its own SOC 2 audit is not complete. | Shop-Ware's privacy policy says it uses commercially acceptable means to protect personal data but cannot guarantee absolute security. |