Pitlane vs Shopmonkey
Pitlane
usepitlane.com
Shopmonkey
shopmonkey.ioSide by side
| Figure | Pitlane | Shopmonkey |
|---|---|---|
| Price from | $200/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 8 |
| Spec score · Automotive Software | 7.7 (#10) | 8.2 (#5) |
| Spec score · Automotive Repair Software | 7.7 (#23) | 8.2 (#10) |
| Headquarters | Ohio, United States | Morgan Hill, California, United States |
| Integrations | The site lists Stripe, per-shop SMS, Google reviews, Resend transactional email, and CSV migration from systems including Mitchell 1, Tekmetric, Shopware, and Shopmonkey. | Documented integrations include QuickBooks Online, CARFAX, ALLDATA, PartsTech, Nexpart and RepairLink. |
| Product | Pitlane is a customer-facing CRM and shop workflow system for independent auto repair shops. | Shopmonkey describes itself as all-in-one auto repair shop management software. |
| Security | Pitlane describes row-level shop data isolation, encryption at rest and in transit, HTTPS with TLS 1.2+, and two-factor sign-in; its own SOC 2 audit is not complete. | Shopmonkey directs customers to information about security and SOC 2 Type II compliance. |
| Support | Support is by email at [email protected], and the pricing page says email support replies the same business day. | Shopmonkey advertises live phone, chat and email support plus guided training and a public status page. |
Plans
Shopmonkey
- Accounting add-on$99 a month
- Basic annual$215 a month
- Basic$239 a month
- Bookkeeping add-on$349 a month
- CRM Essentials add-on$349 a month
- Clever$399 a month
- Genius$499 a month
- Multi-ShopPriced on request
In their own words
Shopmonkey
Shopmonkey has no write-up on Specifiction yet; its figures are above.