Platuni Maintenance vs PropExcel

Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors and track progress tied to properties and units. Tenants, owners and staff can submit requests at any time with details and photos. Each request links automatically to its property and unit, while updates and communication stay in one connected thread. Teams can assign a vendor or internal team, follow work, close orders and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, SLAs and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs $1.39 a month with a 10-unit minimum and includes API access and webhooks. Enterprise pricing is custom. Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.

PropExcel is AI-powered property management software for rental businesses, offered on Android, iOS, the web, and through an API. It combines leasing, tenant CRM, rent collection, maintenance, accounting, and HR for operations spanning properties, portfolios, locations, or business units. AI workflows provide smart follow-ups, predictive alerts, automated reports, occupancy insights, and operational recommendations. Tenants can pay rent, submit maintenance requests, view lease documents and announcements, book amenities, and communicate through the tenant app. Landlords receive portfolio performance tracking, financial reports, lease and occupancy insights, maintenance visibility, and document sharing in an owner portal. Listed workflows include work orders, vendor management, inspections, and tenant requests. Customers retain ownership of stored business data, and PropExcel says it does not sell customer information. Pricing is property-based with volume discounts, starting at $1.49/mo; the Starter plan is $3.49 per office per month for 0–500 properties, with $1.49 per space per month.