Platuni Maintenance vs SRVO

Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors and track progress tied to properties and units. Tenants, owners and staff can submit requests at any time with details and photos. Each request links automatically to its property and unit, while updates and communication stay in one connected thread. Teams can assign a vendor or internal team, follow work, close orders and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, SLAs and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs $1.39 a month with a 10-unit minimum and includes API access and webhooks. Enterprise pricing is custom. Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.

SRVO is a CMMS for organizing maintenance operations, bringing work orders, preventive maintenance, assets, inspections, vendors, and reporting into one system. Work orders can include status, priority, assignment, mentions, checklists, photos, time, parts, and an activity timeline. Recurring preventive-maintenance schedules create work orders automatically, and AI can suggest asset plans, clean up requests, estimate repair cost and severity from photos, scan receipts and nameplates, and fill asset specifications. An optional Property Management add-on covers tenants, leases, rent roll, owner statements, finance, and portals. SRVO is intended for property managers, facilities teams, field-service trades, schools, and nonprofits. It is available on Android, iOS, and web; the installable mobile app includes field tools such as directions, photo capture, and clock-in. The free Maintain plan is free and covers one site, 15 assets, and two users. Plus costs C$49 a month and Pro costs C$129 a month. QuickBooks Online can receive journal entries from SRVO; Zapier and Xero are listed as coming soon.