Platuni Maintenance vs Tera

Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors and track progress tied to properties and units. Tenants, owners and staff can submit requests at any time with details and photos. Each request links automatically to its property and unit, while updates and communication stay in one connected thread. Teams can assign a vendor or internal team, follow work, close orders and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, SLAs and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs $1.39 a month with a 10-unit minimum and includes API access and webhooks. Enterprise pricing is custom. Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.

Tera combines admissions, residential operations, student records and alumni engagement for Australian residential colleges. Admissions tools handle online applications, review and interview workflows, offers, document collection and intake trends. Student records can bring together application, accommodation, academic, engagement and participation information. Residential operations include room and bed management, occupancy, arrival and departure records, and vacation accommodation planning. Online forms support conditional logic, file uploads and payments, and can be shared with applicants, students, staff, alumni or external participants without an account. Automations can send application, interview, offer and acceptance communications, and connect to Microsoft 365 mailboxes to send and record correspondence. Dashboards support intake comparisons, occupancy forecasting and demographic reporting. Quad is an online portal where applicants, students and alumni can apply, pay fees, complete forms and view residency information. Tera supports multi-factor authentication, passwordless sign-in, configurable permissions and audit trails. The maker says data is hosted in Australia and colleges retain ownership and can export records in standard formats. Pricing information is provided through a demo enquiry; no amount is listed.