PlayProbe vs Userplay
PlayProbe
playprobe.ioUserplay
userplay.ioSide by side
| Figure | PlayProbe | Userplay |
|---|---|---|
| Price from | $19/mo | $99/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 2 | 4 |
| Spec score · Game Playtesting Platforms | 8.4 (#7) | 8.7 (#5) |
| Integrations | Builds can be linked from itch.io, Steam Playtest, or any download URL, while WebGL builds can be embedded in a session page. | Native integrations listed by Userplay are Discord for recruitment and announcements and Mailchimp for player-audience synchronization. |
| Security | The privacy policy states that data is encrypted in transit and at rest, production-data access is restricted, and database row-level security is used. | Userplay states that data in transit uses TLS 1.2 or higher and data at rest uses AES-256 or equivalent storage encryption. |
| Support | The maker says support email goes directly to founder Jakub Gabčo, who builds the product solo. | Userplay offers separate support, sales, legal and documentation contacts, with technical documentation hosted at docs.userplay.io. |
| Surveys | Pre and post surveys support rating, multiple-choice, emoji-scale, and open-text questions. | Studios can collect structured survey answers and custom forms before, during or after play sessions. |
Plans
In their own words
PlayProbe
PlayProbe provides link-based playtesting for indie games, collecting survey responses, screen recordings, and optional Unity telemetry in a dashboard. Developers link to builds hosted elsewhere or embed WebGL builds in a session page; PlayProbe does not host game builds. Testers can open a session link without an account, and surveys run in a browser. Pre- and post-play surveys support ratings, multiple choice, emoji scales, and open text. The dashboard groups responses by rating distribution, text response, and question. Builds can be linked from itch.io, Steam Playtest, or any download URL. The Pro Unity SDK can log custom events, track FPS, catch crashes, and trigger surveys during play. Pro recordings capture the tester’s whole screen, are visible only to the developer, and are retained for 30 days. Supported builds include Windows, macOS, Linux, Android, and WebGL; consoles are not supported. Free costs nothing for one game, three tests, and 20 sessions per test. Pro costs $19 a month and includes unlimited games and tests, up to 200 sessions per test, screen recording, and Unity SDK access.
Userplay
Userplay is playtesting infrastructure for game studios, bringing tester recruitment, key distribution, session capture, review, and feedback into one workflow. Studios can recruit and screen players from Discord communities, then review session replays with bugs, feedback, and standout gameplay moments surfaced automatically. Voice transcripts help teams interpret player responses, while post-playtest surveys and custom forms collect structured feedback. The platform lists compatibility with game engines, game stores, desktop operating systems, and web games, including GameMaker, Defold, Godot, Unity, Unreal Engine, Steam, Epic Games, GOG, itch.io, Chrome, Windows, macOS, and Linux. Discord supports recruitment and key distribution; Mailchimp synchronization supports targeted campaigns. In the browser recorder, configured tracks are captured locally and video and audio upload after the session. Microphone capture is off by default, webcam video is not captured, and players must consent before recording. Production and recording data is hosted in the United States, with TLS 1.2 or higher in transit and AES-256 or equivalent encryption at rest. The free Indie plan is free; paid plans start at $99 a month, billed annually.