PlaytestCloud vs Userplay
PlaytestCloud
playtestcloud.comUserplay
userplay.ioSide by side
| Figure | PlaytestCloud | Userplay |
|---|---|---|
| Price from | €1,025/mo | $99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 6 | 4 |
| Spec score · Game Playtesting Platforms | 8.1 (#10) | 8.7 (#5) |
| Integrations | The Help Center documents integrations with Qualtrics, Typeform, Alchemer, SurveyMonkey and Forsta surveys, plus SAML2-based single sign-on. | Native integrations listed by Userplay are Discord for recruitment and announcements and Mailchimp for player-audience synchronization. |
| Security | Platform data is encrypted at rest and in transit using 256-bit or higher encryption, and access uses TLS 1.2 or better. | Userplay states that data in transit uses TLS 1.2 or higher and data at rest uses AES-256 or equivalent storage encryption. |
| What it does | PlaytestCloud recruits target players, records their gameplay and analyzes the results for game studios. | Userplay provides playtesting infrastructure for game studios, combining player recruitment, gameplay capture, feedback and analysis. |
Plans
PlaytestCloud
- Professional Basic — Mobile or PC only€1,025 a month
- Professional Basic — All Platforms€1,130 a month
- Professional Advanced — Mobile or PC only€2,240 a month
- Professional Advanced — All Platforms€2,825 a month
- Enterprise — All PlatformsPriced on request
- Enterprise — Mobile or PC onlyPriced on request
In their own words
PlaytestCloud
PlaytestCloud helps video game studios, publishers, and accelerators collect player feedback. It recruits target players, records gameplay, and analyzes results; the company says recordings, transcripts, and AI analysis arrive within 48 hours. Captures can include screens, voices, touch interactions, survey responses, and think-aloud transcripts. First Findings AI identifies themes and sentiment, summarizes findings, and links insights to supporting video clips. Research formats include single-session, moderated, diary study, kids, competitor, and survey playtests. Studios can target players by demographics, location, age, gender, and gaming interests, using custom targeting and screeners for narrower audiences. The platform supports cloud testing for Unity, Unreal Engine, and Defold Engine games on iOS, Android, PC, browser, and Steam. Annual Professional Basic pricing starts at €1,025 a month for Mobile or PC only. A 14-day trial includes two Video Tokens for two players.
Userplay
Userplay is playtesting infrastructure for game studios, bringing tester recruitment, key distribution, session capture, review, and feedback into one workflow. Studios can recruit and screen players from Discord communities, then review session replays with bugs, feedback, and standout gameplay moments surfaced automatically. Voice transcripts help teams interpret player responses, while post-playtest surveys and custom forms collect structured feedback. The platform lists compatibility with game engines, game stores, desktop operating systems, and web games, including GameMaker, Defold, Godot, Unity, Unreal Engine, Steam, Epic Games, GOG, itch.io, Chrome, Windows, macOS, and Linux. Discord supports recruitment and key distribution; Mailchimp synchronization supports targeted campaigns. In the browser recorder, configured tracks are captured locally and video and audio upload after the session. Microphone capture is off by default, webcam video is not captured, and players must consent before recording. Production and recording data is hosted in the United States, with TLS 1.2 or higher in transit and AES-256 or equivalent encryption at rest. The free Indie plan is free; paid plans start at $99 a month, billed annually.