Pool Office Manager vs Pool Prime Pro
Pool Office Manager
poolofficemanager.comPool Prime Pro
poolprimepro.comSide by side
| Figure | Pool Office Manager | Pool Prime Pro |
|---|---|---|
| Price from | $25/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Pool Service Software | 8.1 (#10) | 7.7 (#16) |
| Purpose | Pool Office Manager is software for seasonal pool service and repair companies that combines scheduling, chemicals, inventory, quotes, contracts, invoicing and reporting. | Pool Prime Pro combines route scheduling, technician dispatch, service logging, quoting, invoicing, payments, and customer records for pool service businesses. |
| Security | The pricing page states that the service uses cloud-based infrastructure, encrypted data and automatic backups. | The privacy policy says data is stored on managed cloud infrastructure with encryption in transit and at rest, and access is controlled by role. |
| Support | Support is offered through a support center, [email protected] and phone number 614-710-0074 ext 3. | The contact page accepts sales, migration, large-route pricing, and support requests, and lists the phone number +1 (702) 472-9330. |
Plans
Pool Office Manager
- Additional user$25 a month
- QuickBooks Online integration$25 a month
- First user$125 a month
Pool Prime Pro
- 14-Day Free TrialFree
- Basic$99 a month
- Pro$199 a month
- Enterprise$499 a month
In their own words
Pool Office Manager
Pool Office Manager is software for seasonal pool service and repair companies, combining scheduling, chemicals, inventory, quotes, contracts, invoicing, and reporting. It handles recurring and one-off jobs, weather delays, technician status and progress, and route optimization. Its iOS and Android app syncs job details with the office and includes a chemistry calculator that calculates dosing from entered readings.
Inventory tools track chemicals and parts by warehouse or vehicle and include barcode scanning. GPS features provide live tracking, historical location records, and map-based appointment views. For billing, POM creates one-off, recurring, and bulk invoices, supports custom chemical billing, and offers two-way QuickBooks synchronization. CRM functions include text and email quotes, digital signatures, automatic contract storage, and conversion from quote to job to invoice. It also provides customizable service reports, job-cost and service-time analysis, and an API for data exchange. Pricing starts at $125/mo, and a 30-day trial is available. Texting costs $10.00 monthly plus $0.02 per SMS message or picture sent through the application.
Pool Prime Pro
Pool Prime Pro combines route scheduling, technician dispatch, service records, quoting, invoicing, payments, and customer records for pool service businesses. Recurring accounts can run weekly, two to five times a week, bi-weekly, or monthly, with routes arranged by service day and technician. Technicians can record chemical readings, notes, and before-and-after photos at service stops, with GPS logging on completed stops. The customer portal lets customers review visits and photos, pay invoices, request service, add a property, and message the office. An AI Tech Assistant offers equipment diagnostics and a tool-free repair path. QuickBooks Online sync supports income and payout reconciliation, and business clients can export data as CSV. The installable technician PWA for iOS and Android is designed to sync stop completions, readings, and photos when connectivity returns. Basic costs $99 a month; Pro is $199 a month, and Enterprise is $499 a month. Online card payments use Stripe and carry a 0.5% platform fee, with Stripe processing fees charged separately.