Pool Prime Pro vs PoolDial
Pool Prime Pro
poolprimepro.com
PoolDial
pooldial.comSide by side
| Figure | Pool Prime Pro | PoolDial |
|---|---|---|
| Price from | $99/mo | $2/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Pool Service Software | 7.7 (#16) | 8.2 (#6) |
| Customer portal | Customers can review visit history and photos, pay invoices, request service, add a property, and message the office through a self-service portal. | The customer portal provides self-service access to billing and service history. |
| Security | The privacy policy says data is stored on managed cloud infrastructure with encryption in transit and at rest, and access is controlled by role. | PoolDial's privacy policy says it uses encryption for data in transit and at rest, security audits and monitoring, access controls, and secure data centers. |
| Support | The contact page accepts sales, migration, large-route pricing, and support requests, and lists the phone number +1 (702) 472-9330. | PoolDial says its team typically replies within a few hours and offers in-app chat and email support. |
Plans
Pool Prime Pro
- 14-Day Free TrialFree
- Basic$99 a month
- Pro$199 a month
- Enterprise$499 a month
In their own words
Pool Prime Pro
Pool Prime Pro combines route scheduling, technician dispatch, service records, quoting, invoicing, payments, and customer records for pool service businesses. Recurring accounts can run weekly, two to five times a week, bi-weekly, or monthly, with routes arranged by service day and technician. Technicians can record chemical readings, notes, and before-and-after photos at service stops, with GPS logging on completed stops. The customer portal lets customers review visits and photos, pay invoices, request service, add a property, and message the office. An AI Tech Assistant offers equipment diagnostics and a tool-free repair path. QuickBooks Online sync supports income and payout reconciliation, and business clients can export data as CSV. The installable technician PWA for iOS and Android is designed to sync stop completions, readings, and photos when connectivity returns. Basic costs $99 a month; Pro is $199 a month, and Enterprise is $499 a month. Online card payments use Stripe and carry a 0.5% platform fee, with Stripe processing fees charged separately.