Popmenu Online Ordering vs Welcome Back
Popmenu Online Ordering
get.popmenu.comWelcome Back
welcomeback.ioSide by side
| Figure | Popmenu Online Ordering | Welcome Back |
|---|---|---|
| Price from | $159/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 10 |
| Spec score · Restaurant Marketing Software | 8.3 (#5) | 7.2 (#26) |
| Intended customers | Popmenu describes its platform as built for restaurants and offers solutions for independent operators and multi-location groups. | The company lists specialty coffee shops, quick-service cafés and restaurants, ice cream, açaí and frozen-yogurt shops, bars, event venues and multi-location restaurant groups as its target businesses. |
| Loyalty | Popmenu Loyalty is integrated into the ordering flow and supports guest rewards and repeat ordering. | Customers can save a points card to Apple Wallet or Google Pay using a QR code, without downloading an app. |
| Ordering | Online ordering lives on the restaurant's website and supports pickup, curbside, delivery, and dine-in QR ordering. | Guests can scan a QR code to view a digital menu and order from their phone, with orders sent to the team. |
| Product | Popmenu describes Online Ordering as commission-free ordering that lives on a restaurant's website. | Welcome Back describes itself as an AI-native POS platform bringing sales, loyalty and marketing together for restaurants and cafés in Latin America. |
| Support | The site lists a Support Center, [email protected], and the phone number 1-844-POPMENU. | The company says support is available 24/7 on WhatsApp in Spanish, English or Portuguese. |
Plans
Popmenu Online Ordering
- Starter$159 a month
- Essentials$269 a month
- Premier$459 a month
- Build your ownPriced on request
Welcome Back
- Socials add-on$9 a month
- Google Reviews add-on$49 a month
- Start$59 a month
- Grow$89 a month
- Pro$129 a month
- Delivery module19,990 CLP a month
- Inventory module19,990 CLP a month
- Marketing module19,990 CLP a month
- Self-service module19,990 CLP a month
- Essential99,990 CLP a month
In their own words
Popmenu Online Ordering
Popmenu Online Ordering gives restaurants an online ordering channel on their own website, with app ordering also supported. Customers can order for pickup or curbside, and delivery and dine-in QR ordering are available. Orders can flow into connected POS systems without manual entry, while menu updates can synchronize across channels. Restaurants can manage incoming orders, pause intake from any device, and view top items, weekly order trends, average check size, and ROI. The ordering flow can include Popmenu Loyalty rewards and repeat ordering; restaurants can also collect guest contacts and send personalized invitations to return. Limited-time menus can serve holiday pre-orders, catering packages, and rewards events. Popmenu says it charges no per-order commission, but card processing fees apply, and DoorDash Drive delivery has a flat fee. The service runs on web, Android, and iOS, with Apple and Android apps for menu and order management. Starter costs $159 a month billed prepaid annually; online ordering and catering are add-ons on that plan.
Welcome Back
Welcome Back is a platform for restaurants and cafés that combines sales, loyalty and marketing, and is designed to work alongside an existing POS. Customers can save a points card to Apple Wallet or Google Pay from a QR code without installing an app. Marketing tools include wallet notifications, email campaigns, guest-history segments and automated welcome, win-back and birthday campaigns. Guests can scan a QR code to view a digital menu and send orders to the team. Its conversational AI POS supports taking payments, managing menus and checking sales from a phone or tablet, without special hardware. Team tools include roles, permissions, per-person sales visibility and management of multiple locations in one account. The company lists availability in Chile, Mexico, Colombia, Argentina, Peru and Spain, and says onboarding takes less than 48 hours. Start is $59 a month, Grow is $89 a month and Pro is $129 a month; each adds 19 USD per month for each additional location. Essential is 99,990 CLP a month, billed plus VAT.