Portrait Care vs Symplast

Portrait Care combines clinic software, services, and supply purchasing for medical and wellness practices. Its web platform includes EHR, scheduling, payments, charting, inventory, a patient CRM, online booking, reminders, and automated email and SMS campaigns. Patients can use the portal to access information, schedule appointments, and communicate with clinic teams. Clinics can track stock, automate ordering, and buy products from suppliers through Portrait. The company also describes access to a nationwide medical director network, Good Faith Exam workflows, clinic templates, ongoing medical support, and marketing services such as custom websites, SEO, ads, social content, and campaign automation. Launch help covers licensing, formation, branding, and setup, with coaching for expanding locations. Portrait names medical spas, weight loss clinics, dermatology and plastic surgery practices, IV hydration lounges, and functional medicine clinics as customers. The maker says core EHR access is complimentary at Bronze status and above, patient data can be exported at no cost, and clinics can remain independent without revenue sharing or long-term contracts. Paid service is listed from $99/mo; New Practice Setup is $1,499, paid once, and Pre-load is $2,000, paid once.

Symplast is a cloud-based EHR and practice management platform built for medical aesthetics, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual visits and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments supports card processing, remote payment links, recurring plans, CareCredit integration and patient app payments. The company says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says each plan includes access to real-person support within 60 seconds. The platform is available on Android, iOS, macOS, web and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.