Preferred Patron vs Yotpo Loyalty
Preferred Patron
preferredpatron.com
Yotpo Loyalty
yotpo.comSide by side
| Figure | Preferred Patron | Yotpo Loyalty |
|---|---|---|
| Price from | $29/mo | $199/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Customer Loyalty Software | 7.6 (#13) | 8.3 (#5) |
| API | Its REST API uses JSON and standard HTTP methods, and requires REST programming and JSON web-services knowledge. | The public Loyalty API supports customer profiles, points awards, referrals and reward redemption at https://loyalty.yotpo.com/api/v2. |
| Headquarters | Northfield, New Jersey, USA | Israel |
| Integrations | The maker lists Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign integrations. | Yotpo says its loyalty data connects to more than 60 partner applications, including Klaviyo, Attentive and Gorgias. |
| Purpose | Preferred Patron provides restaurants, bars, pubs, and grills with a branded frequent diner program for repeat visits and guest retention. | Yotpo Loyalty & Referrals helps ecommerce brands build rewards programs intended to drive retention, revenue, and repeat engagement. |
| Rewards | Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards. | Merchants can offer cash or percentage discounts, free products, donations, custom experiences, and exclusive access. |
| Security | The company describes Cloudflare edge protection with DNS, DDoS mitigation, and TLS encryption, and its privacy policy also cites SSL encryption, firewalls, and backups. | Yotpo states it maintains SOC 2 Type 2 and ISO/IEC 27001, 27017, 27018, and 27701 certifications. |
Plans
Preferred Patron
- Small Business$29 a month
- Growth Core$199 a month
- Growth Plus$249 a month
- Growth Max$299 a month
Yotpo Loyalty
- FreeFree
- FreeFree
- Pro$199 a month
- EnterprisePriced on request
- PremiumPriced on request
In their own words
Preferred Patron
Preferred Patron gives restaurants, bars, pubs, and grills a branded frequent-diner program for repeat visits and guest retention. Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards. SMS and email support birthday, anniversary, promotional, and win-back outreach. Additional options include gift cards, referrals, raffle or sweepstake campaigns, instant wins, and review collection. The maker says restaurants can use the service without replacing their POS, although transaction capture depends on the POS or integration workflow. Listed integrations include Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign. Members can use iOS and Android apps or a mobile web portal. Pricing starts at $29 a month under an annual agreement, paid monthly, for one to three locations; month-to-month terms cost 40% more. Growth pricing is per location and includes up to 10,000 active members on published plans. There is no self-service free trial; the company offers a live demonstration.
Yotpo Loyalty
Yotpo Loyalty & Referrals helps ecommerce brands build rewards programs for retention, revenue, and repeat engagement. Merchants can use more than 25 ready-made earning rules and customize points, multipliers, and eligibility. Rewards may include cash or percentage discounts, free products, donations, custom experiences, or exclusive access. Tiers can reflect spend, purchases, engagement, or custom behaviors, with benefits tailored to each tier. Yotpo lists Shopify, Shopify Plus, Adobe Commerce, BigCommerce, Salesforce Commerce Cloud, and custom platforms as supported, though features vary by platform. Named integrations include Klaviyo, Recharge, and ShoppingGives; the product also mentions Shopify POS and webhook-based custom workflows. Free costs nothing and includes a basic points campaign, referrals, program awareness tools, and Support Center tutorials. Pro costs $199 a month for the first 500 monthly orders, with per-order rates above that. Pro adds earning and redemption options, CRM integrations, fraud prevention, and 24/7 chat and email support. Premium and Enterprise pricing is custom. Yotpo states it maintains SOC 2 Type 2 and ISO/IEC 27001, 27017, 27018, and 27701 certifications.