Press Ganey Reputation vs ReviewTrackers
Press Ganey Reputation
pressganey.comReviewTrackers
reviewtrackers.comSide by side
| Figure | Press Ganey Reputation | ReviewTrackers |
|---|---|---|
| Price from | — | $89/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · Review Management Software | 7.5 (#121) | 9.2 (#4) |
| Founded | 1985 | The company was founded in 2012 and launched its web product in January 2013. |
| Headquarters | South Bend, Indiana, United States | ReviewTrackers is headquartered in Chicago, Illinois. |
| Purpose | The product helps organizations manage consumer reviews to build trust, protect their brand, and improve loyalty and growth. | ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences. |
| Request channels | sms | email_and_sms |
| AI response assistance | Yes | Yes |
| Review sources | It brings feedback from Google, Facebook, Yelp, WebMD, and more than 100 other sites into one place. | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
| Support | Press Ganey lists client support at 800-232-8032 and [email protected]. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
Press Ganey Reputation
Press Ganey Reputation has no write-up on Specifiction yet; its figures are above.
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.