Press Ganey Reputation
pressganey.com
Spec sheet
- Purpose
- The product helps organizations manage consumer reviews to build trust, protect their brand, and improve loyalty and growth.Read 7 Oct 2026 · pressganey.com
- Support
- Press Ganey lists client support at 800-232-8032 and [email protected].Read 7 Oct 2026 · pressganey.com
- Headquarters
- South Bend, Indiana, United StatesRead 28 Sep 2026 · pressganey.com
- Founded
- 1985Read 28 Sep 2026 · pressganey.com
- AI response assistance
- YesRead 22 Sep 2026 · pressganey.com
- Bulk replies
- Users can handle up to 50 reviews at once with bulk reply capabilities, including AI-assisted drafts and templates.Read 7 Oct 2026 · pressganey.com
- Healthcare focus
- The product describes its sentiment analysis and AI response assistance as industry-specific and built for healthcare.Read 7 Oct 2026 · pressganey.com
- Managed service
- Press Ganey offers a managed services team that can respond to organic reviews using approved templates or AI-drafted responses.Read 7 Oct 2026 · pressganey.com
- Permissions
- Configurable user roles and permissions let organizations control which reviews, reports, visibility, and features each team can access.Read 7 Oct 2026 · pressganey.com
- Privacy and compliance workflows
- For highly regulated industries, the product supports response workflows using approved language saved as templates.Read 7 Oct 2026 · pressganey.com
- Reporting
- Users can create custom reports, filter by date range, organization level, and review type, and schedule reports.Read 7 Oct 2026 · pressganey.com
- Request channels
- smsRead 22 Sep 2026 · pressganey.com
- Response guidance
- Response-recommended tags help teams prioritize critical reviews, and preapproved templates help keep replies on brand.Read 7 Oct 2026 · pressganey.com
- Review sources
- It brings feedback from Google, Facebook, Yelp, WebMD, and more than 100 other sites into one place.Read 7 Oct 2026 · pressganey.com
- Sales and pricing
- The product page directs prospective customers to speak to an expert and does not display a price.Read 7 Oct 2026 · pressganey.com
- Sentiment analysis
- AI analysis identifies review sentiment and themes using industry-tuned analysis.Read 7 Oct 2026 · pressganey.com
Plans and prices
Press Ganey Reputation Priced on request Pricing not listed; speak to an expert Read 7 Oct 2026 · pressganey.com
Where Specifiction places it
- Review Management Software#121 of 1647.5