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Press Ganey Reputation

pressganey.com

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Spec score 7.5 #121 of 164 in Review Management Software

Spec sheet

Purpose
The product helps organizations manage consumer reviews to build trust, protect their brand, and improve loyalty and growth.Read 7 Oct 2026 · pressganey.com
Support
Press Ganey lists client support at 800-232-8032 and [email protected].Read 7 Oct 2026 · pressganey.com
Headquarters
South Bend, Indiana, United StatesRead 28 Sep 2026 · pressganey.com
Founded
1985Read 28 Sep 2026 · pressganey.com
AI response assistance
YesRead 22 Sep 2026 · pressganey.com
Bulk replies
Users can handle up to 50 reviews at once with bulk reply capabilities, including AI-assisted drafts and templates.Read 7 Oct 2026 · pressganey.com
Healthcare focus
The product describes its sentiment analysis and AI response assistance as industry-specific and built for healthcare.Read 7 Oct 2026 · pressganey.com
Managed service
Press Ganey offers a managed services team that can respond to organic reviews using approved templates or AI-drafted responses.Read 7 Oct 2026 · pressganey.com
Permissions
Configurable user roles and permissions let organizations control which reviews, reports, visibility, and features each team can access.Read 7 Oct 2026 · pressganey.com
Privacy and compliance workflows
For highly regulated industries, the product supports response workflows using approved language saved as templates.Read 7 Oct 2026 · pressganey.com
Reporting
Users can create custom reports, filter by date range, organization level, and review type, and schedule reports.Read 7 Oct 2026 · pressganey.com
Request channels
smsRead 22 Sep 2026 · pressganey.com
Response guidance
Response-recommended tags help teams prioritize critical reviews, and preapproved templates help keep replies on brand.Read 7 Oct 2026 · pressganey.com
Review sources
It brings feedback from Google, Facebook, Yelp, WebMD, and more than 100 other sites into one place.Read 7 Oct 2026 · pressganey.com
Sales and pricing
The product page directs prospective customers to speak to an expert and does not display a price.Read 7 Oct 2026 · pressganey.com
Sentiment analysis
AI analysis identifies review sentiment and themes using industry-tuned analysis.Read 7 Oct 2026 · pressganey.com

Plans and prices

Press Ganey Reputation Priced on request Pricing not listed; speak to an expert Read 7 Oct 2026 · pressganey.com

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Where Specifiction places it

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