Primero vs Social Work Portal
Primero
primero.orgSocial Work Portal
socialworkportal.comSide by side
| Figure | Primero | Social Work Portal |
|---|---|---|
| Price from | $687.50/mo | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 1 |
| Spec score · Case Management Software | 8.8 (#9) | 8.1 (#35) |
| Audit trail | Yes | Yes |
| Custom case fields | Yes | Yes |
| Deployment | hybrid | cloud |
| Free plan | Yes | No |
| Case intake forms | Yes | Yes |
| Purpose | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. | Social Work Portal describes Case Management Hub as cloud-based case management software for social workers, case managers, therapists, counselors, nonprofits, and human services organizations. |
| Reporting dashboards | Yes | Yes |
| Security | The maker says role-based permissions restrict access to sensitive data according to users’ need to know. | The vendor says the platform encrypts sensitive data in transit and at rest, uses unique user accounts and role-based access, logs user activity, and automatically logs users out after 15 minutes of inactivity. |
| Support | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. | The vendor says onboarding resources and ongoing support are included with a subscription, with technical support available by email, phone, or Zoom. |
Plans
Primero
- Tier 1: DIYFree
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
In their own words
Primero
Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.
Social Work Portal
Social Work Portal has no write-up on Specifiction yet; its figures are above.