Pro-cess vs traqR
Pro-cess
pro-cess.co.uktraqR
traqr.com.auSide by side
| Figure | Pro-cess | traqR |
|---|---|---|
| Price from | — | A$99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 2 | 10 |
| Spec score · Security System Installer Software | 7.0 (#24) | 8.3 (#7) |
| Integrations | Named integrations include Stripe, GoCardless, SumUp, Xero, QuickBooks through the optional Procurement module, Google Calendar, Twilio, and Google Maps. | The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. |
| Purpose | Pro-cess manages events and catering operations from enquiry through event day, including menu quoting, deposits, staff rotas, kit checklists, supplier orders, and post-event invoicing. | traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. |
| Scheduling | The product supports event staff rotas, assigns team members to event jobs, and syncs last-minute changes to staff devices. | Office users can roster jobs, dispatch shifts, track acceptance and feed technician timesheets into job costs. |
| Support | The company says its support team is UK-based and that users reach a person familiar with the product. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
Plans
traqR
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- 51 to 200 UsersA$799 a month
- BusinessA$799 a month
- Business PlusA$1,200 a month
- CustomPriced on request
- Enterprise · 200+ UsersPriced on request
In their own words
traqR
traqR is a field service platform for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects, and AFSS readiness. It connects contracts, scheduling, on-site testing, reporting, defect quoting, and invoicing. Its asset register supports QR scanning, service intervals, inspection history, and defect tracking. Technicians can capture work without a signal and sync it when connectivity returns; the field app runs in a phone browser, while a native iPhone app is in beta testing. AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. Connections to Xero and QuickBooks Online sync accounting information, including invoices and expenses, and customers can take card payments through Stripe. Plans start at A$99 a month for one to five users, with unlimited jobs, clients, and assets and all features included. Higher listed tiers cost 199.00 AUD, 399.00 AUD, and A$799 a month for larger user groups. A 14-day trial is available. The maker says user sign-in uses two-factor authentication and each business's data is kept separate.