ProxyLink vs Re:amaze
ProxyLink
theproxylink.comRe:amaze
reamaze.comSide by side
| Figure | ProxyLink | Re:amaze |
|---|---|---|
| Price from | $79/mo | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 8 |
| Spec score · AI Customer Service Software | 7.4 (#24) | 8.4 (#8) |
| Knowledge base | Plans include a custom knowledge base and real-time observation of its performance. | The FAQ can be branded and displayed as a help site on a chosen domain, embedded on a website, or shown within chat. |
| Product | ProxyLink provides a no-code environment to build, ship, and govern customer experiences inside ChatGPT and Claude. | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. |
| Security | The customer-support page states that tool access is scoped and permissioned, data is encrypted in transit and at rest, and every interaction is logged and auditable. | Its data processing addendum says it maintains an information security program and uses risk-based measures that include encryption and pseudonymization. |
| Trial | The get-started page states that Standard plans have a 14-day free trial. | The company offers a 14-day free trial without a credit card and says trial accounts include Plus plan features. |
Plans
ProxyLink
- Tier 1 / Standardized Templates$79 a month
- Tier 2 / CustomPriced on request
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
In their own words
ProxyLink
ProxyLink has no write-up on Specifiction yet; its figures are above.
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.