PublishSquare vs Vivantio
PublishSquare
publishsquare.comVivantio
vivantio.comSide by side
| Figure | PublishSquare | Vivantio |
|---|---|---|
| Price from | $79/mo | $49/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · HR Knowledge Base Software | 7.7 (#24) | 8.5 (#9) |
| Data protection | The maker states data is encrypted in transit with TLS 1.3 and at rest with AES-256, and customer content is not used to train AI models. | The data-processing addendum states that customer data is encrypted at rest with AES-256 and hosted on Microsoft Azure infrastructure. |
| Integrations | The site says it integrates with HRIS, SSO, and communication tools, and its HR page names BambooHR, Workday, and ADP for employee syncing. | Vivantio advertises more than 600 built-in integrations and can connect to tools that expose APIs or webhooks through FLEXBridge. |
| Security certifications | The security page states SOC 2 Type II, ISO 27001, GDPR compliance, and HIPAA readiness with a BAA available for healthcare organizations. | Vivantio states that it holds ISO 27001 certification and produces a SOC 2 Type 2 report; its pricing page also lists HIPAA and Cyber Essentials+. |
| Support | Starter includes email support, Professional includes priority support, and Enterprise includes a dedicated success manager. | Pricing includes dedicated onboarding, a customer success manager and US and UK technical support. |
Plans
PublishSquare
- Starter$79 a month
- Professional$199 a month
- EnterprisePriced on request
In their own words
PublishSquare
PublishSquare has no write-up on Specifiction yet; its figures are above.
Vivantio
Vivantio is a service management platform for IT, customer service, HR, facilities, and other service teams. Its ITIL 4-aligned capabilities cover incident, problem, change, and service request management. No-code workflows trigger actions across tickets, approvals, notifications, and escalations. A configurable branded portal lets users find answers, log incidents, and raise requests from any device. Asset management tracks assets and configuration items through their lifecycle and links them to tickets and changes. FLEXBridge provides more than 600 built-in integrations, including Microsoft Teams, Slack, Azure Active Directory, Jira, and Tableau; every price point includes full API access. Vivantio offers SaaS and can provide on-premise deployment when regulatory requirements call for it. The company lists HIPAA, SOC 2, ISO 27001, and Cyber Essentials+ among its security credentials. Its data-processing addendum states that customer data is encrypted at rest with AES-256 and hosted on Microsoft Azure infrastructure. Pricing starts at $49 per agent per month, billed annually, and there is no free plan. Listed support includes dedicated onboarding, a customer success manager, and US and UK technical support. Vivantio was founded in 2003 and is headquartered in Boston, with product and engineering in Bristol, UK.