PublishSquare vs Zendesk Guide
PublishSquare
publishsquare.com
Zendesk Guide
zendesk.comSide by side
| Figure | PublishSquare | Zendesk Guide |
|---|---|---|
| Price from | $79/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 10 |
| Spec score · HR Knowledge Base Software | 7.7 (#24) | 8.5 (#10) |
| Integrations | The site says it integrates with HRIS, SSO, and communication tools, and its HR page names BambooHR, Workday, and ADP for employee syncing. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Security certifications | The security page states SOC 2 Type II, ISO 27001, GDPR compliance, and HIPAA readiness with a BAA available for healthcare organizations. | Zendesk lists SOC 2 Type II, ISO 27001:2022, ISO 27018:2019, ISO 27701:2019, ISO 27017:2015, FedRAMP LI-SaaS and other certifications. |
Plans
PublishSquare
- Starter$79 a month
- Professional$199 a month
- EnterprisePriced on request
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
PublishSquare
PublishSquare has no write-up on Specifiction yet; its figures are above.
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.