Pulseway vs Xcellerate RMM
Pulseway
pulseway.comXcellerate RMM
rmmlabs.ioSide by side
| Figure | Pulseway | Xcellerate RMM |
|---|---|---|
| Price from | — | €1.25/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · Remote Monitoring and Maintenance Software | 8.2 (#6) | 7.9 (#9) |
| Spec score · Remote Monitoring and Management Software | 8.2 (#14) | 7.9 (#21) |
| Monitoring | The product offers real-time monitoring and customizable alerts for servers, networks, workstations, and mobile devices. | Agents collect CPU, memory, disk, network, service, and event-log metrics, and alerts can be delivered by email, push notification, webhook, or PSA ticket. |
| Purpose | Pulseway manages and troubleshoots workstations, servers, and network devices remotely. | Xcellerate RMM is an open-core remote monitoring and management platform for managed service providers and internal IT teams. |
| Support | The Enterprise Server installation page says trial users are assigned a dedicated technical contact and points to a user forum, blog, and guides. | Community support is through the forum and documentation; paid tiers list email support for Cloud and tiered business-hours, 24×5, or 24×7 support for Enterprise. |
Plans
Xcellerate RMM
- CommunityFree
- Cloud€1.25 a month
- Enterprise Standard€15,000 a year
- Enterprise Premium€25,000 a year
- Enterprise Elite€45,000 a year
In their own words
Pulseway
Pulseway is a remote management platform for workstations, servers and network devices, with solutions presented for MSPs, IT departments and education organizations. Monitoring and alerts cover Windows, Mac, Linux, network devices and IoT. Remote control includes unlimited sessions and multi-screen support; scripting, auto-remediation and operating-system and third-party application patching are also listed. The patch management page names more than 300 out-of-the-box application titles. Integrations include Autotask, Zendesk, PagerDuty, Webroot, Slack, IT Glue, Warranty Master and ConnectWise Manage. Autotask and Zendesk can create tickets for notifications meeting configured priority criteria. Pulseway describes a hybrid deployment model and lists agents for Windows, Linux, macOS and BSD, with minimum operating system requirements for supported agents. Agents and client software require outbound HTTPS on TCP 443 and no inbound ports. The company says connections and messages use AES 256-bit encryption, and two-factor authentication is mandatory. Pricing is available on request; monthly, annual and three-year options, volume discounts and add-ons are listed, along with a one-time advanced onboarding fee of €149.
Xcellerate RMM
Xcellerate RMM is an open-core remote monitoring and management platform for managed service providers and internal IT teams. It monitors, manages, and secures Windows, macOS, and Linux endpoints, with self-hosted and cloud-hosted deployment options. Agents gather CPU, memory, disk, network, service, and event-log metrics, with alerts delivered by email, push notification, webhook, or PSA ticket.
Inventory covers hardware, software, database instances, scheduled tasks, certificates, and active listener ports. Patch controls include approvals, deferrals, and update rings; AppDeploy uses package managers such as winget and Chocolatey for fleet software delivery. Remote access includes RustDesk-based desktop access, background services, terminal, and file access. A network probe inventories network equipment and segments, with Active Directory or Samba AD, DNS, and DHCP integration. Community is free for self-hosted use, with unlimited devices and technicians. Cloud costs €1.25 per device per month, billed monthly, with the first 10 devices free forever; it includes hosting, backups, automatic updates, email support, and EU data residency.