PureSMS vs Text Request
PureSMS
puresms.ukText Request
textrequest.comSide by side
| Figure | PureSMS | Text Request |
|---|---|---|
| Price from | $10/mo | $575/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 7 |
| Spec score · Nonprofit Text Messaging Software | 8.6 (#5) | 7.9 (#12) |
| Integrations | PureSMS offers direct API integration and no-code connections through Zapier. | The service offers API and webhooks plus direct integrations including HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. |
| Messaging | The portal supports individual, bulk, and mail-merged SMS, plus scheduled messages. | The platform supports SMS and MMS, two-way texting, scheduling, reminders, and mass texting. |
| Product | PureSMS provides business-to-person SMS through a web portal and API. | Text Request is business texting software that lets small businesses text from their business number. |
| Support | PureSMS says 56% of support requests are solved within 15 minutes and 68% within 30 minutes, seven days a week, without paid support tiers. | Every plan includes ongoing customer support from an in-house team located in Chattanooga, Tennessee. |
Plans
PureSMS
- AccountFree
- Charity rate$2.35, paid once
- Pay-as-you-go SMS$2.80, paid once
- Standard pay-as-you-go$2.80, paid once
- Virtual Mobile Number$10 a month
Text Request
- Enterprise$575 a month
- High Volume Tier 1$890 a month
- High Volume Tier 2$1,460 a month
- High Volume Tier 3$2,900 a month
- BasicPrice not published
- CorporatePrice not published
- StarterPrice not published
In their own words
Text Request
Text Request is business texting software that lets small businesses send messages from their business number. It supports SMS and MMS, two-way conversations, scheduled messages, reminders, and mass texting; Sequences arrange messages around a date important to customers. Its SMS Chat website widget can open a text conversation and gather contact details for follow-up. Businesses can request and collect secure payments through SMS using their own processor or Text Request's. API access, webhooks, and direct integrations include HubSpot, Square, Mailchimp, QuickBooks, Pipedrive, Zapier, Help Scout, Angi, and Microsoft Dynamics 365. Access options include web, Android and iOS apps, a Windows desktop app, a Mac web app, and a Chrome extension. Mobile apps omit P2P messaging, reports, integrations, and custom merge messages. Pricing is paid from $59.99/mo, with a 14-day trial. During the trial, texting is limited to the sales support number and verified phone number, and reviews, payments, integrations, and extra dashboards are excluded. Every plan includes ongoing in-house support; HIPAA-compliant accounts cost an additional $50/mo.