Questback Employee Experience vs Spidergap
Questback Employee Experience
questback.comSpidergap
spidergap.comSide by side
| Figure | Questback Employee Experience | Spidergap |
|---|---|---|
| Price from | Free | $91.58/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Employee Survey Software | 8.4 (#7) | 7.7 (#21) |
| Founded | 2000 | 2010 |
| Headquarters | Oslo, Norway | London, England, United Kingdom |
| Integrations | The Questback Public API supports managing surveys, sending invitations, and retrieving responses for use with apps, CRMs, analytics tools, or data pipelines. | Spidergap describes HR system data import using an Excel template and provides data export to Excel. |
| Purpose | Questback employee survey solutions gather and analyse employee feedback to help organisations improve engagement, retention, and workplace culture. | Spidergap provides software for creating and running 360° feedback assessments to support employee personal development. |
| Support | Questback offers professional consulting in the customer’s language and describes the Business plan as including extended support. | Spidergap says its team of 360° feedback experts can help customers during the process, and Enterprise customers can request security questionnaires. |
Plans
Questback Employee Experience
- EX BusinessPriced on request
- EX EnterprisePriced on request
- EX StarterFree
- EX StarterFree
In their own words
Questback Employee Experience
Questback Employee Experience collects and analyses employee feedback to help organisations address engagement, retention and workplace culture. It offers ready-made survey templates that can be adapted to an organisation’s needs, as well as pulse surveys for recurring feedback on sentiment, engagement and wellbeing. Its analytics are described as using generative AI to show patterns and trends in real time. The Public API can manage surveys, send invitations and retrieve responses for use with apps, CRMs, analytics tools and data pipelines; access uses OAuth 2.0 with a client ID and client secret. Questback says it is GDPR-compliant and stores data in ISO-certified data centres in Germany. Listed controls include encryption at rest and in transit, audit logs, SAML 2.0, single sign-on and multi-factor authentication. The service is available via web and API, with engagement surveys, anonymous responses, action planning and benchmarking listed. Pricing is available on request, and a 14-day trial is offered for companies, not private or individual users.