Questback Employee Experience vs Sprinklr Unified-CXM Platform
Questback Employee Experience
questback.com
Sprinklr Unified-CXM Platform
sprinklr.comSide by side
| Figure | Questback Employee Experience | Sprinklr Unified-CXM Platform |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Experience Management Software | 8.5 (#3) | 7.8 (#9) |
| Founded | 2000 | 2009 |
| Headquarters | Oslo, Norway | New York City, United States |
| Integrations | The Questback Public API supports managing surveys, sending invitations, and retrieving responses for use with apps, CRMs, analytics tools, or data pipelines. | The marketplace lists more than 100 integrations spanning CRM, analytics, advertising, collaboration, data, security and workflow categories. |
| Rating on Capterra | 4.7 out of 5 from 58 reviews | 4.2 out of 5 from 94 reviews |
| Rating on G2 | 4.4 out of 5 from 8 reviews | 4.2 out of 5 from 2,225 reviews |
| Rating on GetApp | 4.7 out of 5 from 56 reviews | 4.2 out of 5 from 94 reviews |
| Support | Questback offers professional consulting in the customer’s language and describes the Business plan as including extended support. | Technical support is advertised as available 24x7 through web tickets, email and phone. |
| What it does | Questback Employee Experience collects, analyzes and helps organizations act on employee feedback through surveys and related feedback workflows. | Sprinklr is an AI-native unified customer-experience platform combining marketing, sales, service and other customer-facing functions. |
Plans
Questback Employee Experience
- EX BusinessPriced on request
- EX EnterprisePriced on request
- EX StarterFree
- EX StarterFree
Sprinklr Unified-CXM Platform
- Sprinklr EnterprisePriced on request
In their own words
Questback Employee Experience
Questback Employee Experience collects and analyses employee feedback to help organisations address engagement, retention and workplace culture. It offers ready-made survey templates that can be adapted to an organisation’s needs, as well as pulse surveys for recurring feedback on sentiment, engagement and wellbeing. Its analytics are described as using generative AI to show patterns and trends in real time. The Public API can manage surveys, send invitations and retrieve responses for use with apps, CRMs, analytics tools and data pipelines; access uses OAuth 2.0 with a client ID and client secret. Questback says it is GDPR-compliant and stores data in ISO-certified data centres in Germany. Listed controls include encryption at rest and in transit, audit logs, SAML 2.0, single sign-on and multi-factor authentication. The service is available via web and API, with engagement surveys, anonymous responses, action planning and benchmarking listed. Pricing is available on request, and a 14-day trial is offered for companies, not private or individual users.
Sprinklr Unified-CXM Platform
Sprinklr Unified-CXM Platform has no write-up on Specifiction yet; its figures are above.