Quickchat AI vs Sarufi
Quickchat AI
quickchat.aiSarufi
sarufi.ioSide by side
| Figure | Quickchat AI | Sarufi |
|---|---|---|
| Price from | $0.50/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 16 | 1 |
| Spec score · Chatbot Builders | 9.1 (#9) | 8.4 (#73) |
| Analytics | Conversation features include sentiment analysis, CSAT ratings, outcome and topic analysis, alerts, and AI Insights. | An analytics dashboard tracks conversation volume, active users, message counts and engagement trends with date filtering. |
| API authentication | API tokens are single-Agent JWT bearer tokens valid for 52 weeks and can be revoked from the dashboard. | API requests use a workspace Bearer token supplied in the Authorization header. |
| Channels | Supported deployment surfaces include website widget, hosted chat page, iframe, WhatsApp, Slack, Discord, Telegram, Messenger, Instagram, Intercom, HubSpot and Zendesk. | One agent can be deployed across WhatsApp, SMS, USSD and an embeddable web widget. |
| Documentation depth | Documentation includes quickstart, channel setup, API reference, plan limits, actions, variables, team roles and troubleshooting material. | Official docs include user guides for getting started, workspaces, chatbots, flows, knowledge bases, integrations, team settings and billing. |
| Free plan | Yes | Yes |
| Headquarters | 981 Mission Street, San Francisco, California 94103, USA | Dar es Salaam, Tanzania |
| Integrations | Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. | Sarufi lists WhatsApp Business API and Meta Cloud API, Africa’s Talking and Beem for two-way SMS, USSD providers, REST APIs, and webhooks. |
| Product | Quickchat AI provides tools to create, configure, and deploy AI Agents for business use cases. | Sarufi helps teams build, test, and deploy AI-powered conversational agents to automate business processes. |
| Support | The Enterprise plan includes a dedicated account manager and priority support. | Sarufi says its team responds to enterprise, compliance and integration questions within one business day. |
| What it does | Quickchat AI provides hosted AI Agents for support and sales conversations using company data, actions and multiple communication channels. | Sarufi helps businesses build, test and deploy AI-powered conversational agents for customer workflows. |
| WhatsApp integration | WhatsApp setup uses Meta's signup flow and requires a dedicated business number that can receive SMS or voice verification. | WhatsApp deployment uses Meta Cloud API and supports interactive messages, media, UI Flows and approved templates. |
Plans
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
In their own words
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.
Sarufi
Sarufi is a conversational AI platform for building, testing, and deploying agents that automate business processes. One agent can run across WhatsApp, SMS, USSD, and an embeddable web widget. Teams can visually design customer journeys, add AI responses, connect a knowledge base, and configure payment steps or API calls without code for core journeys. Flow actions include messages with buttons, lists, and media, conditions, LLM agents with tools and context, and API calls. Listed integrations include WhatsApp Business API, Meta Cloud API, Africa’s Talking, Beem, USSD providers, REST APIs, and webhooks. Sarufi says it uses Meta’s official WhatsApp Business Platform and supports interactive messages, UI Flows, and approved templates. Developers get REST APIs, webhooks, per-chatbot MCP servers, and plain-JSON flows editable in a built-in IDE and kept in git. Conversations can be escalated to a person with history and context. The product page says it natively supports more than 10 African languages. A free plan is available; the Developer plan lists 1,000 messages per month with no price shown.