Quickchat AI vs Yellow.ai
Quickchat AI
quickchat.ai
Yellow.ai
yellow.aiSide by side
| Figure | Quickchat AI | Yellow.ai |
|---|---|---|
| Price from | $0.50/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 16 | 5 |
| Spec score · Chatbot Builders | 9.1 (#9) | 9.0 (#14) |
| Analytics | Conversation features include sentiment analysis, CSAT ratings, outcome and topic analysis, alerts, and AI Insights. | The platform analyzes conversations and generates insights intended to improve agent performance and knowledge content. |
| API authentication | API tokens are single-Agent JWT bearer tokens valid for 52 weeks and can be revoked from the dashboard. | Yellow.ai API authentication uses OAuth tokens generated by bot super administrators. |
| Documentation depth | Documentation includes quickstart, channel setup, API reference, plan limits, actions, variables, team roles and troubleshooting material. | The documentation site contains platform guides, API endpoints, channel guides, cookbooks, enterprise deployment material and an MCP server for querying docs. |
| Founded | 2018 | Yellow.ai began as Yellow Messenger in 2016, founded by three co-founders. |
| Free plan | Yes | Yes |
| Headquarters | 981 Mission Street, San Francisco, California 94103, USA | San Mateo, California, United States |
| Integrations | Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. | Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE. |
| Knowledge Base | Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs. | Yes |
| Rating on G2 | 3.5 out of 5 from 1 review | Yellow.ai is rated 4.4 out of 5 from 107 reviews. |
| Rating on GetApp | No rating from 0 reviews | Yellow.ai is rated 4.5 out of 5 from 37 reviews, with 84% classified as positive. |
| REST API | The REST API exposes Agent settings, Knowledge Base, files, imports, widgets, conversations, handoff, ratings and AI Actions. | The public API is RESTful and covers user data, user events, outbound notifications, email ticketing and other functions. |
| Security controls | The company describes need-to-know access, role-based access control, audit logging and customer-authorized production-data access for support. | Security pages describe SSO, role-based permissions, TLS encryption, virtual private cloud controls, ACLs, vulnerability scanning and annual penetration tests. |
| What it does | Quickchat AI provides hosted AI Agents for support and sales conversations using company data, actions and multiple communication channels. | Yellow.ai provides an enterprise agentic AI platform for automating customer and employee interactions across chat, voice, email and messaging channels. |
Plans
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
Yellow.ai
- FreeFree
- EnterprisePrice not published
- EnterprisePriced on request
- FreemiumFree
- PremiumPriced on request
In their own words
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.