Quiq RCS vs Yellow.ai
Quiq RCS
quiq.com
Yellow.ai
yellow.aiSide by side
| Figure | Quiq RCS | Yellow.ai |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · Customer Service Automation Software | 6.8 (#17) | 8.3 (#5) |
| Spec score · Enterprise AI Chatbots Software | 6.7 (#17) | 8.2 (#6) |
| Custom integrations | Quiq says its open APIs can connect to CRM, CCaaS, or other business tools beyond the listed prebuilt integrations. | Yellow.ai says its team can build custom integrations when a customer's tool lacks a built-in connector. |
| Headquarters | Bozeman, Montana, United States | San Mateo, California, United States |
| Integrations | Quiq lists prebuilt CRM integrations including Salesforce, Zendesk, Oracle, SAP, Microsoft Dynamics 365, Kustomer, and Freshdesk, plus contact center integrations such as RingCentral, Cisco, Five9, Genesys, Amazon Connect, and LivePerson. | Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE. |
Plans
Yellow.ai
- FreeFree
- EnterprisePrice not published
- EnterprisePriced on request
- FreemiumFree
- PremiumPriced on request
In their own words
Quiq RCS
Quiq RCS is part of Quiq’s enterprise agentic AI platform for launching, customizing, and controlling AI agents across customer journeys. It supports RCS Business Messaging together with SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram. Google RCS capabilities include text, images, GIFs, videos, links, replies, buttons, carousel cards, times, payments, and authentication. Rich messaging abstractions add selectable replies, time choices, cards, carousels, authentication requests, payment requests, and workflow actions linked to responses. Support varies by channel: Quiq Replies, Times, and Carousel Cards are not native to SMS and may appear as text or shortened links. Quiq lists CRM integrations for Salesforce, Zendesk, Oracle, SAP, Microsoft Dynamics 365, Kustomer, and Freshdesk, plus contact-center integrations including RingCentral, Cisco, Five9, Genesys, Amazon Connect, and LivePerson. Open APIs can connect other tools. Quiq creates a cloud tenant, and implementation may take one to four weeks depending on site complexity. Pricing is usage-based, with payment for conversations used.