Qwaiting vs Waitflo
Qwaiting
qwaiting.comWaitflo
waitflo.appSide by side
| Figure | Qwaiting | Waitflo |
|---|---|---|
| Price from | $207.50/mo | $1.67/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 8 | 8 |
| Spec score · Restaurant Waitlist Software | 8.3 (#7) | 7.5 (#19) |
| Integrations | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. | The site lists Reserve with Google and says payments are processed by Paddle as Merchant of Record. |
| Intended users | Qwaiting presents the product for organizations in sectors including healthcare, banking, retail, government, education, and airports. | Waitflo says it is designed for restaurants, cafés, salons, barbershops, spas, and businesses that manage queues or appointments. |
| Product | Qwaiting is a cloud-based queue management system for appointment and walk-in queues. | Waitflo is a cloud-based waitlist and reservation management platform for restaurants, cafés, bars, food courts, and hospitality businesses. |
| Support | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. | Waitflo says it usually responds to contact inquiries within 24 hours. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
Waitflo
- Basic$20 a year
- Basic$25 a month
- Premium$39 a year
- Premium$49 a month
- Professional$79 a year
- Professional$99 a month
- Enterprise$249 a year
- Enterprise$249 a month
In their own words
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.