Qwaiting vs WaitQ
Qwaiting
qwaiting.comWaitQ
waitq.appSide by side
| Figure | Qwaiting | WaitQ |
|---|---|---|
| Price from | $207.50/mo | $27/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 8 | 3 |
| Spec score · Restaurant Waitlist Software | 8.3 (#7) | 7.7 (#18) |
| Analytics | Qwaiting reports on queue times, customer flow, and staff efficiency. | WaitQ tracks customer counts, no-show rates, and average wait times, with historical reports for comparing time periods. |
| Founded | Qwaiting says it was founded in 2018 to create an online queue management solution. | 2025 |
| Integrations | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. | The privacy policy names Google and Reserve with Google as distribution, search, marketplace, or reservation partners that may be enabled or requested by business customers. |
| Notifications | Qwaiting can send automated notifications through SMS, email, or mobile app. | WaitQ supports push, SMS, WhatsApp, and email notifications; SMS and WhatsApp are supported in 60+ countries, while email and push are available everywhere. |
| Support | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. | The Business plan includes priority support and an onboarding call; Starter and Grow list standard email support. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.